Regional Retail Manager-Banking

Overview

Sevierville-Downtown, 111 E Main St, Sevierville, TN 37862, USA

Smart Bank Associates enjoy an AMAZING benefits package including:

• Comprehensive benefits- medical, dental, vision, life, and disability insurance
• Matching 401(k)
• Generous paid time off (PTO)
• Smart Flex Days
• Up to 11 Paid Company Holidays
• Incentive Program
• Mental Health Benefits Including 8 Free sessions with a coach or certified professional
• Tuition Reimbursement
• Company apparel provided at no cost
• Community involvement opportunities

We are looking for associates who are energetic and can deliver on our values everyday!

• Act with Integrity
• Create Positivity
• Demonstrate Accountability

• Upholds Smart Bank Core Values and Core Purpose.
• Exercises daily supervision over the branch staff and sees that operational efficiency is achieved. Assists with personnel administration matters as assigned.
• Examines workflow procedures, staff levels, and client flow and transaction volume. Implements revisions to maximize productivity and income generating opportunities.
• Ensures adequate training in selling and cross selling of bank products and services, Bank policy, procedure, programs and objectives. Partners with Training Department to coordinate training as needed.
• Provides consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge, identifying customer needs, and develop associates  sales skills.
• Maintains prescribed security controls and compliance with current regulatory legislation in order to protect the branch against criminal and fraudulent operations and unnecessary risk or exposure.
• Maintains continuity and consistency of service, policy, and procedure between the Smart Bank branches.
• Provides guidance and makes decisions on complex client situations and accounts.
• Facilitates quarterly Financial Center Managers’ meetings. Coordinates with leadership to ensure each region is receiving coordinated information.
• Works with Human Resources to ensure proper branch staffing and hiring including interviewing for potential available positions.
• Sets sales goals and objectives and implements actions, by motivating staff to sell bank products both inside and outside of the bank.

• Bachelor’s Degree or equivalent work experience.
• Minimum three years of banking experience in management position.

• None

• Excellent Client Experience skills.
• Proven track record of success in driving sales performance and developing associates.
• Outstanding leadership skills, strong interpersonal skills, and ability to effect change.

• Able to routinely stand, sit, bend and stoop. Occasionally lift or carry loads up to 40 pounds.
• Frequently and regularly required movements using wrists, hands, and/or fingers.
• Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery.
• Ability to hear average or normal conversations and receive ordinary information.
• Travel to various branch locations is required.
• Must be available to work the required schedule of the branch office to include some Saturdays.
• May be required to travel to different bank locations for training sessions or meetings.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.