Accounting Tech - Utility Cashier

Accounting Tech - Utility Cashier role at Seward Limited

The City of Seward is recruiting for an Accounting Technician Utility. This position is responsible for frontline customer service at the Finance Counter in City Hall. It involves moderately difficult accounting clerical work, standard accounts, computerized accounting, water/wastewater billing-specific processes, utility tariffs, and accounting related to enterprise funds of the City. The role requires a greater degree of independence and self‑motivation exercised in the performance of work, and in the difficulty and complexity of accounting clerical tasks.

• Frontline customer service at the Finance Counter in City Hall assisting customers with their water/wastewater accounts and other needs.
• Exercise independence in the technical and specialized examination, verification, maintenance, reconciliation, and reporting of accounts and accounting data, and in making changes and corrections to accounts as necessary with proper approvals.
• Manage the finance departments utility billing system.
• Evaluate information received from water reads, coordinate operations and paperwork with garbage contractor, and interface utility billing system with the general ledger.
• Collect data with water/wastewater department for billing purposes.
• Input water/wastewater reads.
• Ensure water/wastewater reads are entered within the proper time frame for billing purposes.
• Notify water/wastewater department of any customer concerns or questions.
• Work with outside agencies to assist with water/wastewater billing.
• Handle utility bills: printing, folding, inserting, and mailing.
• Back up other departments for utility bill processing as necessary.
• Utilize banking services software to transmit electronic payments.
• Prepare notices, letters, memoranda, and similar correspondence.
• Reconcile daily cash, checks, and credit card payments and batches.
• Maintain required payment records, reports and files; perform daily filing of all utility documents.
• Process all outbound mail; distribute all received mail to appropriate department mailboxes.
• Notify departments of packages received and ensure items are picked up in a timely manner.
• Process various payments through the mail and/or in person.
• Process various web and ACH payments daily.
• Establish and maintain effective and efficient relations with customers, co‑workers, department heads, and other government agencies.
• Respond to questions and requests for information, especially as they relate to water/wastewater customer accounts.
• Answer the phone as the main switchboard for the city.
• Assist with annual audit.
• Follow safe work practices.
• Perform related duties as assigned.

Graduation from high school or GED equivalent, associate degree or related coursework in accounting or business preferred, two years in customer service experience; or any equivalent combination of training and experience which provides the following knowledge, ability, and skills:

• Department policies and procedures.
• Use of standard office equipment including computers and relevant software programs.
• Oral and written communications, effectively presenting information and responding to questions.
• Troubleshooting and problem solving.
• Perform arithmetic calculations quickly and accurately.
• Learn and apply existing accounting systems, policies, procedures; keep accurate and timely records, compile information and prepare reports.
• Work with computers and technology, including various software such as spreadsheets, word processing, graphics, accounting, and other types as needed.
• Speak and write effectively.
• Multi‑task and prioritize work.
• Establish and maintain effective working relationships with supervisors, coworkers, customers, vendors, and the public.
• Valid driver’s license is required to perform job duties.
• Must complete IC 100, 200, 700 and 800 within first six months of employment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to sit, stand, walk, talk and hear, use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms.

Hand‑eye coordination is necessary to operate computers and various pieces of office equipment. Specific vision abilities required include close vision and the ability to adjust focus. The employee must frequently lift and/or move up to 10 pounds and sometimes up to 25 pounds.

Work is performed mostly in an office setting.

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Management and Manufacturing

Industries:
Research