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Member Services Representative
Job in
Seymour, New Haven County, Connecticut, 06483, USA
Listed on 2026-01-01
Listing for:
Elite Fitness
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Overview
3 days ago Be among the first 25 applicants
Responsibilities- Greet all members & guests with a smile and wish them well as they exit the club.
- Check in all members and guests in accordance with company procedures.
- Facilitate any messages on club software at member check-in.
- Answer phones in courteous, helpful, professional manner.
- Communicate special events to members and guests.
- Maintain an atmosphere which makes members feel welcome.
- Facilitate all member requests or forward to a manager.
- Maintain professional disposition at all times.
- Sell retail products.
- Facilitate payment of member services in accordance with company procedures.
- Know club facility, services, and schedules.
- Maintain a clean and organized work area.
- Assist in all projects as delegated by club management.
- Follow all policies and procedures in the Employee Handbook.
- Opening and closing duties.
- Employee discounts
- Training & development
- Strong customer service skills
- Monthly or Weekly Department Meetings
- Employee Training Meetings
- Entry level
- Full-time
- Other
- Wellness and Fitness Services
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