Customer Service Representative

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success.

CSR Responsibilities:
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.

Complete all tasks as assigned by the supervisor(s).

Qualifications & Requirements:

Ability to properly prioritize and complete tasks simultaneously Ability to problem solve and adapt to multiple situations Excellent customer service skills

Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.)Preferred:
One year of customer service representative experience Preferred:
Knowledge of veterinary medical terminology and procedures
** At Ameri Vet, we believe thriving teams build thriving communities.
** When you join us, you're stepping into a career with a mission and purpose – and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us.

As a veterinary professional at Ameri Vet, you can expect the freedom to do your best work with clinical autonomy – and a culture that trusts your expertise. Plus, you’ll have a full
** network of support**—from local team leaders to a dedicated Support Center that’s here to help, not hover – and the
** tools, resources, and real career growth**, no matter where you start.

Your voice matters here. Your work has purpose and we’re here to help you grow in a way that feels meaningful—for you, your team, and the pets and clients in the community around you.
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