Field Telecommunications Technician

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We are looking for a Field Telecommunications Technician in the Indianapolis, IN area who has a strong desire to resolve technical issues, is flexible, learns quickly, and can work independently while providing support and guidance to our customer base on SONIFI products. Are you ready to be the face of an exciting technical organization?

No desk here! Your day will be spent supporting our customers in your region. We will supply you with the tools needed for success: a company vehicle, tools, cell phone, laptop, and technical support.

CUSTOMER EXPERIENCE & COMMUNICATION: As the face for our organization, we are looking for someone who is passionate about the customer and strives to provide a great customer experience. You will communicate thoughtfully and professionally with staff at our hospitality customers and understand and respect the boundaries, protocols, and empathy needed in our healthcare customer environments.

EDUCATION & TECHNICAL EXPERTISE: In addition to your passion for solving problems, a technical degree plus one year of related experience in any of the following areas – or a high school diploma or GED plus three years’ work experience – will be considered. Desired experience areas include high‑speed internet, satellite TV, digital TV, telecom, CATV, MATV, head‑end, RF, networking, and/or computer troubleshooting.

OTHER REQUIREMENTS: To drive a company vehicle you must have a valid driver’s license and safe driving habits. The role involves occasional travel outside of your assigned region, on‑call and occasional overtime and weekend work to accommodate service level agreements. You must be flexible and able to adapt to changing customer priorities and requests.

SONIFI’s team is changing people’s lives through memorable guest experiences delivered through an integrated technology and service platform. We work with global brands like DIRECTV, LG, Samsung and leverage technology from Google and Amazon. SONIFI’s core solutions include interactive television, streaming, internet access, Free‑To‑Guest, and healthcare integrations, along with nationwide technical support and professional services.

Together, we can build your future! SONIFI pays a competitive salary for this role based on a variety of factors including location, experience, education, specialty, and training. This position is also eligible for PTO, holidays, health, dental, vision, retirement plan, pet insurance, on‑demand pay, and a variety of other benefits. Generally starting at $25 – $32 per hour. The pay of the finalist selected for this role will be set based on a variety of factors, including but not limited to location, experience, education, specialty, and training.

This pay scale is not a promise of a particular wage.

SONIFI and SONIFI Health value diversity and we are proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status. For more information about Equal Employment Opportunity, please visit: https://(Use the "Apply for this Job" box below). SONIFI Solutions participates in E‑Verify, a federal program to confirm authorization to work in the United States.

Learn more about E‑Verify participation and Immigrant and Employee Rights.

If you require assistance in filling out our online application due to a disability, please contact Human Resources at 605‑988‑1000.

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