Associate, Store
Listed on 2026-10-21
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Retail
Retail Associate/ Customer Service, Merchandising
The Wonderful Company is committed to providing high-quality, healthy, and iconic brands, including JUSTIN Vineyards & Winery, FIJI Water, POM Wonderful, Wonderful Pistachios, Wonderful Halos and helping improve the lives of the people who live and work in the places where we operate. Ranked No. 1 on the 2025 PEOPLE® Companies That Care list and one of Fortune® magazine’s “100 Best Companies to Work For” in the U.S., The Wonderful Company is continually recognized for its dedication to the well-being of its workforce, their communities, and the planet.
Under the direction of the Director, Property Management at Wonderful Amenities Center, the Wonderful Store Associate is responsible for creating a welcoming, efficient, and engaging experience for Wonderful employees, Wonderful Logistics Center tenants, and public customers visiting the Wonderful Company Store. This position supports the day-to-day operation of the store, including customer service, point-of-sale transactions, product merchandising, inventory management, store presentation, and maintaining a clean and organized retail environment.
The ideal candidate is organized, dependable, service-oriented, charismatic, friendly, detail-oriented, and comfortable interacting with a diverse customer base. The Company Store Associate should take pride in representing the Wonderful Company and its brands while providing a high level of service and ensuring the store is consistently ready for customers. This position will also support the sale and responsible handling of wine and other age-restricted products in accordance with company policies and applicable laws
Job DescriptionCustomer Experience
- Welcome and acknowledge customers upon entering the store and provide a friendly, helpful experience throughout their visit.
- Develop and maintain a strong knowledge of Wonderful Company products, brands, and merchandise to confidently assist customers with product selection and recommendations.
- Complete comprehensive wine education and training to develop a strong understanding of the Store’s wine portfolio, including varietals, regions, tasting profiles, and food pairings.
- Use wine knowledge to confidently guide customers in selecting wines based on preferences, occasions, meals, and desired flavor profiles, while providing thoughtful pairing recommendations.
- Maintain a positive and professional attitude with customers and colleagues.
- Resolve routine customer questions and concerns and elevate issues to management when appropriate.
- Maintain a professional, approachable, and service-oriented presence that reflects the Wonderful Company’s brands and culture.
Store Operations & Merchandising
- Maintain a clean, organized, fully stocked, and visually appealing sales floor, including shelves, refrigerators, merchandise displays, and storage areas.
- Follow established merchandising standards and product placement guidelines; maintain accurate pricing, signage, and promotional materials.
- Rotate and replenish products as needed and assist with seasonal displays, promotional events, product launches, and other Company Store initiatives.
- Operate and troubleshoot the store’s POS (Clover/C7) system accurately and efficiently.
- Follow all company policies and applicable laws regarding the sale and handling of alcohol and other age-restricted products, including established age-verification and transaction procedures.
- Assist with opening and closing procedures, including preparing the store for business and securing the store at closing.
- Follow established safety, security, product handling, and customer service procedures to support a safe and welcoming environment.
- Communicate operational, equipment, inventory, and maintenance issues to management in a timely manner.
- Work…
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