Jewish Brother Sister Case Manager Job Shaker Heights area,Ohio USA,Healthcare

Position: Jewish Big Brother Big Sister Case Manager

AGENCY SUMMARY

Bellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of behavioral health, substance abuse, education and prevention services. Through more than 25 programs, we help more than 30,000 youth and their families each year achieve resiliency, dignity and self-sufficiency.

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POSITION SUMMARY

The Case Manager is responsible for supporting Bellefaire JCB’s Jewish Big Brothers Big Sisters Association (JBBBSA). The Case Manager maintains contact with their caseload and provides monthly support. Evenings and weekend availability will be expected to maintain contact with mentorship matches and support program events.

RESPONSIBILITIES INCLUDE

Provide supportive supervision to mentors, mentees, and guardians, as appropriate, to maintain the integrity of mentoring matches (community based) through the entire match life cycle (i.e., the interview, training, introduction, supervision, assessment and closure).

Collaborate with colleagues and the JBBBSA Program to ensure timeliness of program and match support the inception of new matches.

Support and attend program events including group outings, program fundraisers, volunteer appreciation meetings, etc.

Remain in compliance with JBBBSA program standards, including specified documents, policies, practices, procedures and materials.

Responsible for all administrative tasks including, but not limited to, record keeping, supervision, attending staff meetings, monthly individual meetings with mentors, guardians and mentees, and other meetings and functions of agency, overseeing volunteer committees, attendance at program/ agency events and outings.

Serve as a resource, referral source, and advocate for Bellefaire JCB to appropriate community services.

Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and program standards.

OTHER DUTIES

Assist with and attend special events and annual meetings as required.

All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards.

Respect the privacy of mentees and clients and hold in confidence all information obtained during the client’s treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material.

Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.

Other duties as assigned by management.

QUALIFICATIONS

Education:

Minimum Master’s Degree in Social Work or related field required.

Licensure:
Valid Ohio LSW or LPC required.

Skills/

Competencies:

Core Expertise:
Possess skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
Independent Judgment:
Demonstrate ability to perform job responsibilities with a high degree of initiative and independent judgment.
Cultural

Competency:

Demonstrate awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
Interpersonal Communication:
Communicate clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
Professional & Ethical Conduct:
Adhere to professional values such as honesty, personal responsibility, and accountability;
Applies ethical concepts within scope of work and adheres to Agency policies and procedures.
Collaboration and Teamwork:
Function effectively as a member of a professional team that includes employees, clients and family members.
Problem Solving & Decision Making:
Recognize problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
Service Orientation:
Anticipate, recognize, and meet the needs of others, whether they are clients or not.
Technical Proficiency:
Demonstrate competence in utilizing…


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