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Sales Consultant

Job in Shaker Heights, Cuyahoga County, Ohio, USA
Listing for: Victra - Verizon Authorized Retailer
Full Time position
Listed on 2026-01-10
Job specializations:
  • Retail
    Retail Sales, Customer Service Rep
  • Sales
    Retail Sales
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Overview

Victra is Verizon’s largest premium retailer. We are seeking Sales Consultants who deliver world‑class service to every guest. As a Retail Sales Consultant you will create the ultimate in‑store experience, control your career, and be the face of Victra.

What You Will Be Doing
  • Achieve and exceed monthly sales goals.
  • Work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues.
  • Be a passionate guest advocate with the desire to be yourself when connecting and having fun doing it!
  • Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need.
  • Create personal connections with guests to make tech look simple.
  • Foster a competitive drive and ability to succeed in a fast‑paced sales environment.
  • Assist with merchandising and operational functions.
What We Offer
  • Paid Training
  • Premium Health, Dental, and Vision Insurance
  • Paid Maternity Leave
  • 401K Match
  • Tuition Reimbursement
  • 50% off Verizon Service
  • VNation Disaster Relief
  • Referral Bonus
  • Frequent Contests
  • Career Advancement Opportunities

Employees accrue paid time off each pay period at a rate of no less than 40 hours per year for their first year and 80 hours per year each year thereafter. You are entitled to minimum requirements for paid sick leave under appropriate state law if applicable.

What We’re Looking For
  • High school diploma or GED.
  • One or more years of customer service, preferably in a retail or sales environment.
  • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
  • At least 18 years of age.
  • Demonstrated experience communicating with customers to find solutions.
  • Legally authorized to work in the United States.
Physical Requirements
  • Ability to lift 10 pounds.
  • Ability to stand for long periods of time.
Training Requirements

All Sales Consultants must attend and complete a four‑day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company’s expense. Various online and computer‑based training will be required throughout your employment with Victra.

Equal Employment Opportunity

We’re proud to be an equal opportunity employer – and celebrate our employees’ differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

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