ERP Technical Services Manager

ERP Technical Services Manager – Rahr Corporation

Location:

Shakopee, MN (Hybrid: at least 3 days onsite per week)

• Competitive Starting Base Salary $150k – $170k per year
• Annual Bonus
• Medical benefits with 90% coverage
• Dental and Vision Programs
• Generous 401(k) Company Contribution of 15%
• Employee Assistance Program
• Paid Life Insurance
• Short Term Disability
• Long Term Disability
• Tuition Reimbursement
• Generous PTO
• Sick Time
• 12 Paid Company Holidays
• Parental Leave
• Career Growth and Progression Paths
• Stability and Backing of a 178‑year‑old Family‑Owned and Operated Company

• Provide D365 ERP architectural leadership, emphasizing a unified technical architecture.
• Deliver technical thought leadership, design conceptualization, and technical documentation for the overall D365 ERP architecture.
• Analyze problems/needs, research viable solutions, and implement, test, and present solutions; recommend customizations if necessary.
• Manage and lead design, configuration, security, and delivery of D365 ERP development components (reports, interfaces, conversions, custom solutions).
• Collaborate with functional teams on testing, environment syncs, and project release for go‑live deployment.
• Coordinate organization’s use of master files, roles, user views, data control, reporting, and data integrity.
• Manage ERP integrations with other business systems and third‑party applications.
• Oversee custom development, enhancements, upgrades, and ongoing maintenance projects.
• Monitor and test D365 ERP system performance, providing performance statistics.
• Review automation opportunities leveraging ERP and Power Platform.
• Plan and execute ERP‑related projects, including migrations, upgrades, and new module implementations.
• Ensure projects are delivered on time, within scope, and budget.
• Lead and mentor ERP technical staff, including developers and technical services team members.
• Promote a culture of teamwork, empowerment, professional development, and continuous improvement.
• Partner with stakeholders to translate business goals and technical direction into D365 ERP architectural solutions.
• Work with Enterprise Architects, IT operations, BA teams, Security, and business stakeholders to ensure availability, reliability, and scalability of D365 ERP.
• Develop and manage relationships with key vendor partner projects and resources.
• Maintain best‑in‑class D365 ERP architecture by staying abreast of new opportunities, methodologies, and best practices.
• Promote prioritization, workload management, cross‑training, and code reviews as part of team standards.
• Perform other duties as assigned to support the company and its operational needs.

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.
• 4+ years of experience in D365 ERP architecture and design.
• Experience managing people, prioritizing work, and defining development standards (code comments, documentation, code reviews) is a plus.
• Minimum of four years of extensive experience in development within the D365 ERP Finance and Operations environment.

• Innovative initiative‑taker with strong collaboration skills across cross‑functional teams.
• Technical expertise in solution design, development, application support, and ERP architecture, combined with strong business acumen.
• Excellent written and oral communication skills, able to convey complex technical concepts clearly.
• Strong interpersonal skills and proven ability to lead cross‑team collaboration and build partnerships.
• Domain expertise in Finance, Supply Chain, and Logistics to lead cross‑functional design ownership and drive change management initiatives.
• Success in all phases of the project life cycle with effective project management and delivery results.
• Deep understanding of enterprise business system principles, implementation, analysis, design, build, test, and deployment.
• Proven ability to manage vendor and consultant relationships to achieve strategic objectives.
• Advanced knowledge of X++ development, extensibility, and design authority.
• Experience with Dev Ops tools such as Azure Dev Ops, LCS, UDE, build orchestration,…