ERP Technical Services Manager

RahrBSG is looking for a ERP Technical Services Manager to join our team in Shakopee, MN. The ERP Technical Services Manager plays a pivotal role in providing architectural and development leadership for the company’s ERP system, integration development, and additional system opportunities, such as Power Platform. This role is responsible for leading the ERP development team as well as managing application updates, enhancements, and implementation of modules and/or innovative solutions for ERP and systems development, which includes managing, designing, coding, configuring, testing, and administering various components.

The ERP Technical Services Manager creates team accountabilities for quality and service expectations that meet the needs of the business and understands the company’s business, technical landscape enabling them to collaborate with business leaders, external vendors, and technical teams to make recommendations for improvements that support key business objectives and goals.

This is a hybrid role with a minimum of three days a week onsite at our Shakopee Minnesota Campus.

• Competitive Starting Base Salary Between $150k - $170k per year
• Annual Bonus
• Medical benefits with coverage paid for at 90%
• Dental and Vison Programs
• Generous Annual 401(k) Company Contribution of 15%
• Employee Assistance Program
• Paid Life Insurance
• Short Term Disability
• Long Term Disability
• Tuition Reimbursement
• Generous PTO
• Sick Time
• 12 Paid Company Holidays
• Parental Leave
• Career Growth and Progression Paths
• Stability and Backing of a 178-year-old Family Owned and Operated Company

• Provide D365 ERP architectural leadership to the organization, emphasizing a unified technical architecture to support business strategies.
• Deliver technical thought leadership, design conceptualization, and technical documentation for the company’s overall D365 ERP architecture, ensuring adherence to documentation standards.
• Analyze problems/needs, research viable solutions using existing functionality, and implement, test, and present solutions; recommend customizations if necessary.
• Manage and lead the design, configuration, security, and delivery of various D365 ERP development components, including reports, interfaces, conversions, and implementation of custom solutions.
• Collaborate and consult on functional solutions and configuration items for testing, environment syncs, and/or project release for go‑live deployment.
• Coordinate and manage the organization’s use of master files, roles, user views, data control, reporting, and data integrity.
• Integration and Development
• Manage ERP integrations with other business systems and third‑party applications.
• Oversee and execute custom development, enhancements, upgrades, and ongoing maintenance projects to meet business requirements.
• Oversee methods and procedures to monitor and test D365 ERP system performance and provide performance statistics.
• Review automation opportunities leveraging ERP and Power Platform.
• Plan and execute ERP‑related projects, including migrations, upgrades, and new module implementations.
• Ensure projects are delivered on time, within scope, and budget.
• Lead and mentor ERP technical staff, including developers and technical services team members.
• Cultivate a culture of teamwork, empowerment, professional development, continuous improvement, and a mindset to drive projects to completion.
• Partner with internal/external stakeholders, understand business goals and technical direction to translate them into D365 ERP architectural solutions.
• Partner with Enterprise Architects, IT operations, BA teams, Security and business stakeholder functions to ensure availability, reliability, and scalability of D365 ERP.
• Develop and manage relationships with key vendor partner projects and resources.
• Establish best in class D365 ERP architecture and functionality by keeping abreast of new system opportunities, methodologies, and best practices, ensuring that self‑development is prioritized to meet the changing needs of the business.
• Promote prioritization, workload management, cross‑training, and code reviews as part of team standards.
• Perform other duties and…