Program Manager

Join to apply for the Program Manager role at Imagine

Join to apply for the Program Manager role at Imagine

At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers.

For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let's Imagine a better way together.

As a Program Manager, you will interact with internal team members and external customers. You will be coordinating and supporting the team to deliver business and technical results by championing a culture of accountability and consistent application of project & program management practices. As a Program Manager you are a facilitator and motivator, working across departments to ensure collaboration, communication, visibility, and successful delivery of customer’s programs.

• Plan and manage oversight of all assigned projects.
• Develop and maintain positive and productive relationship with assigned clients.
• Act as subject matter expert for increased efficiency and speed of execution for the needs of the customer within Imagine.
• Work cross functionally with Imagine Stakeholders (scheduling, purchasing, operations) to ensure quality and on‑time delivery of all programs.
• Utilize Project Management tools and software as needed during large complex campaigns to provide organization, visibility, accountability, and communication details required for both internal and external stakeholders.
• Monitor & support team members as they develop project(s) timelines and task lists, coordinate, and manage multiple projects within Target’s program simultaneously.
• Ensure team members are solving for materials, due dates, and print options based on customer requirements in a timely manner within service level agreements.
• Ensure all deliverables are met throughout the client's campaign.
• Facilitate escalation as required.
• Proactively network in a positive manner with relevant team members throughout Imagine advocating for the needs and success of all assigned programs.
• Demonstrate good communication skills, verbally, non‑verbally, and in writing to client, SME teams, and/or vendors and partners.
• Develop and maintain an environment that fosters a sense of urgency, professionalism, and successful execution of assigned programs.
• Perform all other duties as assigned.

• Minimum Qualifications
• Bachelor’s degree in business, graphic communications or related area of study or equivalent experience.
• 5 years of Account Management experience.
• 3+ years of experience working in print, direct mail, and/or signage.
• Preferred Qualifications
• PMP helpful.

• Technical
  
  Skills:
  
  In‑depth knowledge of print services and capabilities
• Ethics:
  Highest level of professional integrity and honesty as well as personal credibility.
• Leadership Development
  
  Skills:
  
  Deep understanding and experience with the ability to practically apply, as well as coach others. Excellent communication skills.
• Functional Leadership: A proven track record of leading projects that successfully achieve milestones and complete deliverables.
• Sales/Operational/Functional Excellence. Experience managing in an environment that continuously prioritizes operational excellence and customer satisfaction success.
• Results‑Oriented: A driver who possesses the ability to act and implement effective solutions in a timely manner, influencing across different departments and levels within the organization.
• Problem Solver: A creative problem solver. Methodical and hands‑on as well as detail‑oriented.
• Teamwork and Interpersonal
  
  Skills:
  
  A team player and builder, receptive to ideas from others. Shares information and keeps team members informed.
• Proven…