Channel Brand Manager - Government Services

Channel Brand Manager - Government Services

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As part of the global GN Hearing team, the Channel Brand Manager – Government Services is responsible for ensuring brand growth, consistency, and relevance for the ReSound brand within the U.S. Government Services channel. This role leads the development and execution of channel‑specific product launch campaigns and integrated marketing programs that build awareness and preference with government customers, support retention and acquisition, and enable the channel to achieve its revenue and growth targets.

Partnering closely with Sales, Product Management, Marketing, and other internal stakeholders, the Channel Brand Manager translates GN’s growth strategies and market opportunities into impactful Government Services marketing and communication strategies. Acting as a strategic brand ambassador, this role ensures that ReSound shows up consistently and effectively across all Government Services marketing programs, materials, and customer touchpoints.

Product Launch Support and Material Development (50%)

Creative Development:

• Ensure all marketing communications consistently reflect corporate and product brand standards and deliver core key messages.
• Write, edit, and proofread copy for print and digital launch communications for internal and external audiences.
• Plan, coordinate, and oversee the creative direction and execution of photo and video shoots from concept to completion, ensuring alignment with brand guidelines, marketing objectives, and overall campaign storytelling.

Integrated Marketing Plans:

• Design and execute integrated, channel‑specific marketing plans across a broad mix of tactics that support successful launches and “always‑on” brand and demand objectives.

Project Management:

• Oversee the coordination of diverse teams involved in planning, aligning, and executing to ensure timely and budget‑friendly launch activities with effective communication.
• Manage distribution of sales collateral and point‑of‑sale materials for products, services, and business lines.
• Track projects against planned timelines and project budgets and proactively address risks and bottlenecks.

Digital Marketing Support (25%)

Digital Sales Enablement:

• Develop and project‑manage strategic digital campaigns and tactics that support sales goals, improve channel performance, and generate demand.

Content Development:

• Develop customer emails and coordinate distribution in conjunction with the Digital Team.
• Manage content for external websites by gathering, organizing, and implementing copy and images that reflect channel needs and messaging priorities.
• Manage and maintain internal SharePoint sites to ensure content accuracy, usability, and accessibility for all team members.
• Partner with cross‑functional teams to plan, write, and distribute bi‑weekly customer newsletters aligned with marketing, brand, and business goals.
• Develop content and support scheduling for social media channels, blogs, podcasts, and other digital platforms.
• Keep informed about new trends, tools, and opportunities in digital marketing and suggest improvements to current programs.

Event Marketing Support (25%)

Marketing Materials and Branding:

• Oversee the development of sales and marketing creative, messaging, and content for industry and local events, ensuring alignment with brand positioning, channel strategy, and campaign objectives.

Event Support:

• Collaborate with the Events Team to plan and manage customer events, ensuring proper coordination and timely delivery of marketing assets and communications, including on‑site event support as needed to boost brand presence and customer engagement.

• Demonstrated capability to work with self‑motivation and take initiative, anticipating needs and resolving problems with minimal supervision.
• Effective collaboration and relationship‑building skills, with the ability to engage and work effectively across functions and regions (US and globally).
• Skilled copywriting skills, with the ability to create persuasive, customer‑centric content that enhances…