Sales Counter Associate; Lumberyard

Sales Counter Associate (Lumberyard)# Sales Counter Associate (Lumberyard)
Shakopee Retail Yard - Shakopee, MN 55379## Overview Salary Range $20.00 - $23.00 Hourly Education Level High School/GED Category

Retail## Description Assist walk-in and telephone customers with the selection and purchase of building materials.  Regular and reliable attendance is an essential function of this job.
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* ESSENTIAL FUNCTIONS:

** Customer Service
* Greet walk-in customer and answer telephones
* Recommend and provide advice on a variety of products and services
* Enter material list into computer
* Special order products from vendor catalogs
* Process customer payment

Estimate Materials
* Read blueprints
* Determine material list from blueprint
* Calculate amount of materials needed
* Enter estimate into computer
* Price specialty items Communication
* Follow-up with customer regarding items order for delivery
* Communicate with vendors regarding pricing, availability, and products
* Communicate with Dispatch regarding delivery times

Showroom/Display Floor
* Present and demonstrate products throughout showroom
* Update and fill literature, products, and brochures throughout showroom

Continuous Improvement
* Promote and support Continuous Improvement initiatives; follow Standard work as it applies to your work area and functions
* Seek input from team to identify process improvement opportunities and recommend solutions
* Commitment to Standard Work and willingness to create a positive impact

Safety and Wellnes
* Assist other employees and departments as directed and needed
* Increase knowledge and awareness of safety for yourself and others throughout the workplace
* Report all safety concerns, hazards and incidents
* Follow ergonomically correct standards in personal workspace
* Promote safety and wellness initiatives## Qualifications
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* EDUCATION & EXPERIENCE:

*** High School Diploma or equivalent
* Minimum of 2 year degree in construction technology preferred
* 2 – 5  years in the building/lumber industry
* 2 – 5  years customer service/sales in lumber industry preferred
** KNOWLEDGE, SKILLS & ABILITIES:
*** Excellent customer service skills
* Knowledge of building materials and methods required
* Excellent communication skills using verbal, written, and listening skills
* Ability to read/interrupt blueprints
* Ability to problem solve using analytical methods and details decisions
* Computer literate (Microsoft, Word, Outlook, Data Entry, etc.)
* Ability to access and understand resources available within the industry
* Excellent organizational and time management skills
** PHYSICAL DEMANDS:
*** Ability to sit for extended periods of time
* Frequent use of hands and wrist required for computer & telephone use
** ENVIRONMENT & PHYSICAL

WORKING CONDITIONS:

*** Work indoors in Office/Desk setting
* Occasional work occurs in retail/showroom floor