Technical Sale Consultant - CI

Position Overview: The Technical Sales Consultant supports Entrust sales teams by delivering technical presentations, providing sales engineering guidance, and helping customers understand the value, capabilities, and fit of Entrust Central Issuance solutions. This role focuses primarily on financial and government markets in North America and requires the ability to travel across the region to support customer engagements, sales opportunities, trade shows, and speaking events.

The Technical Sales Consultant represents Entrust as a trusted technical advisor, building strong customer and partner relationships through product expertise, professionalism, and a clear understanding of customer needs.

This role requires up to 40% travel to support customers, prospects, and sales opportunities across the assigned territory.

The Technical Sales Consultant combines technical expertise and sales acumen to qualify opportunities, position Central Issuance solutions, and serve as a trusted advisor to customers and prospects. The ideal candidate is a self-starter who can manage multiple priorities, work independently, and succeed in a fast-paced environment.

Responsibilities:

• Partner with Entrust sales teams as the technical sales consultant for Central Issuance solutions during customer calls, meetings, and sales engagements across the territory.
• Deliver compelling technical presentations and solution demonstrations for Entrust offerings within target accounts.
• Provide solution design guidance and technical recommendations to sales personnel and customers on the application of Entrust products.
• Develop and deliver presentations, demonstrations, technical proposals, and proof-of-concept activities that educate customers and demonstrate the value of Entrust solutions.
• Answer technical questions and help customers understand how Entrust products integrate into their existing technical infrastructure.
• Serve as the primary technical contact for customer-facing pre-sales responses.
• Review new Entrust product releases, features, delivery schedules, and competitive offerings with sales personnel.
• Gather prospect and customer feedback and share relevant insights with Entrust design and production teams.
• Support the preparation of client proposals, including technical content for RFP and RFI responses.
• Identify, qualify, and define potential Professional Services opportunities within assigned accounts.
• Represent Entrust at technical exhibitions, conferences, and speaking engagements.
• Train channel partners on Entrust technology and solutions.
• Collaborate with management to provide strategic input and identify opportunities to strengthen Entrust offerings.
• Perform testing and quality assurance for new product offerings.
• Assist with remote and field-based product installations, issue resolution, and general technical support.

Qualifications:

Basic Qualifications

• Associate degree or technical diploma in a technical field.
• 3+ years of experience in pre-sales, technical consulting, sales engineering, technical product support, or implementation for hardware, equipment, production printing, financial credential issuance,  issuance, or related technology solutions.
• Proven ability to present technical information to business and technical audiences.
• Strong interpersonal and influencing skills, with experience explaining technical solutions to non-technical audiences.
• Broad technical knowledge and ability to articulate the value of enterprise software and hardware solutions to customers and stakeholders.
• Knowledge of common operating systems, networking infrastructures, and web/client and web server environments.
• Excellent written, verbal, and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to travel up to 40% to meet with customers and support sales activities.
• Must be legally authorized to work within the assigned territory.

Preferred Qualifications:

• Degree in Computer Science, engineering, or a related technical discipline; equivalent education and IT industry experience will also be considered.
• Experience with Entrust or other card personalization solutions.

About Entrust

Entrust keeps the world moving safely by enabling trusted experiences for identities, payments, and digital infrastructure. We offer an unmatched breadth of solutions that are critical to enabling trust for multi-cloud deployments, mobile identities, hybrid work, machine identity, electronic signatures, encryption, and more. With more than 2,800 colleagues, a network of global…