Fiber Technician

Location: Shakopee, MN

We have an immediate opening for an energetic Fiber Technician in Shakopee, MN. As a Fiber Technician you will perform basic to advanced installations, disconnects, and service changes for residential and business customers for high‑speed internet, phone, and TV. You will provide basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer devices.

• Install and troubleshoot all Metronet services from the terminal to Customer Premise Equipment (CPE).
• Provide in‑depth customer education on all Metronet products and services.
• Earn commissions by explaining Metronet services and products to all customers.
• Maintain professionalism with customers and fellow associates.
• Work toward meeting key performance metrics.

• High School Diploma or GED.
• Experience with a telecom/fiber company preferred but not required.
• Physical ability to work from a kneeling or standing position for long periods.
• Physical ability to work in attics, crawl spaces, and in adverse weather conditions.
• Physical ability to climb ladders with proper equipment up to 25 feet (safety belt, safety strap, hard hat, and other equipment as needed).
• Able to lift and carry loads of up to 75 lbs including ladder.
• Ability to work with basic hand tools and other specialized equipment with training.
• Operate and maintain company vehicle/equipment safely and professionally.
• Valid driver’s license and satisfactory driving record.
• Willingness to work as a team and independently.
• Must be legally authorized to work in the U.S.

• Perform on‑call rotation duties after regular business hours.
• Available to work overtime when deemed necessary, including holidays and weekends.
• Available to travel for training or as needed.

• 80% of medical premiums paid for by the company.
• Company‑paid disability and life insurance.
• EAP (Employee Assistance Program).
• 401(k) company match dollar for dollar up to 6%.
• Equipment and resources provided on day one.
• Opportunities for advancement.
• Associate perks and discounts.
• Discounted Metronet service in our serviceable area.
• And more!

• Tools, equipment, and training provided.
• Company vehicle and fuel card.

Metronet is committed to delivering cutting‑edge technology combined with exceptional customer care. Our 100% fiber‑optic technology ensures some of the fastest internet speeds in the world. We value our associates because they are the cornerstone of our success and we are an equal‑opportunity employer. EOE/Minority/Female/Disabled/Veteran.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.