Family Coordinator

Job Overview

Job Category: Volunteers of America Minnesota

Supervisor: Detra Wilson

Requisition Number: FAMIL
002170

Locations: Shakopee, MN 55379, USA

Come join our life-changing team building hope, resilience and well-being as a Family Coordinator!

Shift Details: Full-time – 40 hours/week

Schedule: Monday-Friday 8am-5pm OR 9am-6pm, some weekends as needed

Compensation: $52,000-$55,000 annual salary

About the job: The Family Coordinator at Prairie Pointe, a family-centered permanent supportive housing project, plays a crucial role in supporting and empowering families transitioning from homelessness/housing insecurity to stable housing. This position involves providing holistic case management services, coordinating support resources, and fostering a safe and inclusive community environment for residents. The Family Coordinator ensures that families receive comprehensive services tailored to their individual needs, promoting self-sufficiency and long-term stability.

The Family Coordinator works collaboratively with a multidisciplinary team to create a nurturing and supportive environment that enhances the well-being and quality of life for all residents.

• Housing Case Management and Support: Conduct thorough assessments of family needs and develop individualized service plans; provide ongoing housing case management, including regular check-ins, goal setting, and progress evaluations; assist families in accessing community resources such as healthcare, education, employment, and childcare services; facilitate referrals to external agencies for specialized services and support.
• Coordination of Services: Collaborate with internal and external partners to ensure families receive comprehensive support; organize and lead workshops, support groups, and educational programs for residents; coordinate with property management to address housing-related issues and ensure a safe living environment; develop and maintain relationships with local service providers, schools, and community organizations.
• Advocacy and Empowerment: Advocate for the needs and rights of families within the housing project and the broader community; empower families by providing information, resources, and support to enhance their self-sufficiency; promote family involvement in decision-making processes and community activities.
• Documentation and Reporting: Maintain accurate and up-to-date records of all housing case management activities and resident interactions; prepare regular reports on family progress, service utilization, and program outcomes; ensure compliance with all funding and regulatory requirements.
• Community Building: Foster a sense of community among residents through the organization of events and activities; mediate conflicts and facilitate communication between residents and staff; encourage resident participation in community-building initiatives; collaborate with a multidisciplinary team, including property management, social workers, counselors, and healthcare professionals, to provide comprehensive support to families; participate in regular team meetings and case conferences to discuss family progress, challenges, and solutions;
  
  provide support, guidance, and training to volunteers and interns involved in the program.

• 403(b) Retirement Plan
• Employer Paid Life Insurance, Short-Term/Long-Term Disability
• Quality training, continuing career education and leadership programs
• Paid Time Off (Vacation, Holiday & Sick Days)

• Bachelors degree in Social Work, Psychology, Human Services or related. Equivalent lived experience working with families in supportive housing or social services settings will be considered.
• A minimum of 3 years of experience in housing case management, social services, or a related field, with a preference for experience working with child welfare involved families or families experiencing homelessness or housing instability.
• In-depth knowledge of local community resources and experience in developing and maintaining community partnerships.
• Demonstrated commitment to DEIB.

Prairie Pointe is part of Volunteers of America MN/WI which serves as…