Shift Supervisor Retail Services

Position: Shift Supervisor for Retail Services
Take on a pivotal role as a Shift Supervisor at Canadian Forces Morale and Welfare Services (CFMWS). Support the Canadian Armed Forces community by delivering superior retail services in this onsite position.

As a Shift Supervisor, you will actively manage daily retail operations while serving our valued clients, the CAF members and their families. This role revolves around ensuring high service standards, supervising staff performance, and addressing customer inquiries or complaints promptly. You'll play a key part in enhancing the customer experience using innovative approaches and technology.

Key Responsibilities:

• Lead and manage retail staff efficiently

• Resolve customer complaints and process returns

• Operate payment systems and ensure cash accuracy

• Oversee food and beverage preparation and cleanliness

• Manage store opening and closing responsibilities

Requirements:

• Relevant experience in cash handling and visual merchandising

• Food Handling Certification may be necessary

• Strong client focus and communication skills

• Ability to work as part of a team

• Must be proficient in French

Contribute your expertise and leadership abilities at CFMWS by uplifting the retail experience for our military families.
#J-18808-Ljbffr