Office Manager

Office Manager

The Office Manager supports the day-to-day operations of the Executive Office at Sharjah Education Academy, ensuring effective coordination of schedules, communications, and administrative processes. The role acts as a link between leadership, academic and administrative departments, and external stakeholders. It helps maintain organized workflows, timely follow-up on tasks, and smooth information flow. The position requires professionalism, discretion, and strong organizational skills in a fast‑paced higher‑education environment.

• Executive Office Management
  • Ensure leadership time is aligned with institutional priorities and strategic initiatives.
  • Coordinate logistics for executive meetings, official visits, and institutional events.
  • Prepare briefing materials, background notes, and executive summaries.
• Strategic Administrative Support
  • Draft, review, and format official correspondence, reports, presentations, and briefing papers.
  • Attend executive and strategic meetings to document minutes, track decisions, and monitor follow‑up actions.
  • Support special projects assigned by senior leadership, including research, benchmarking, and analysis.
  • Maintain highly organized electronic and physical document management systems.
• Communication & Liaison
  • Serve as a key liaison between senior leadership and academic departments, shared services, and external partners/consultants.
  • Manage incoming and outgoing communications, ensuring accuracy, discretion, and professionalism.
• Office Operations & Governance
  • Oversee the day‑to‑day functioning of the Executive Office to ensure efficiency and professionalism.
  • Ensure adherence to SEA policies, governance frameworks, and relevant regulations.
  • Support policy documentation, process improvement, and administrative standardization.
• Event & Stakeholder Coordination
  • Plan and coordinate high‑profile institutional meetings, forums, and leadership events.
  • Manage hospitality, protocols, and visitor coordination for official guests.
  • Support inter‑departmental coordination for executive engagements.
  • Manage complex calendars, appointments, travel, and high‑level meeting schedules for senior leadership.
• Continuous Improvement
  • Evaluate office systems, workflows, and administrative practices.
  • Recommend and implement improvements to enhance service quality and efficiency.
• Financial Coordination
  • Support monitoring of Executive Office budget and expenditures.
  • Assist with procurement requests and documentation.

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum 10 to 12 years of relevant experience in executive office or senior administrative roles.
• Experience with in higher education, government, or large institutions is strongly preferred.

• Strong report writing, documentation, and presentation skills.
• Proficiency in MS Office Suite and digital document systems.
• Exceptional organizational and time‑management skills.
• Ability to prioritize under pressure and manage multiple deadlines.
• Excellent written and verbal communication in English and Arabic (Mandatory).
• Ability to work in a fast‑paced, multicultural environment.