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Coordinator Graduate Enrollment and Student Success | Office of Graduate Studies

Job in Sharjah, UAE/Dubai
Listing for: American University of Sharjah
Full Time position
Listed on 2026-07-04
Job specializations:
  • Administrative/Clerical
    Education Administration
  • Education / Teaching
    Education Administration
Job Description & How to Apply Below

The Coordinator of Graduate Enrollment & Student Success supports the operational delivery of graduate programs by executing admissions, enrollment, and student-facing processes under the guidance of the Assistant Manager Graduate Studies. The role ensures accurate processing, timely communication, and effective coordination with academic units while contributing to a high-quality graduate student experience.

Job Responsibilities
  • Coordinate graduate admissions processing in collaboration with Admissions and academic programs.
  • Track application status, decisions, and enrollment confirmations.
  • Respond to applicant and student inquiries in a timely and professional manner.
  • Process graduate assistantship contracts, forms, and related documentation.
  • Support registration, progression, reinstatement, and graduation-related processes.
  • Maintain accurate student records and documentation in relevant systems.
  • Support graduate orientations, open days, information sessions, and workshops.
  • Assist with Graduate Student Association (GSA) activities and communications.
  • Contribute to student engagement initiatives as directed by the Assistant Manager.
  • Liaise with academic programs to collect, verify, and process required information.
  • Prepare routine reports, trackers, and summaries.
  • Maintain organized records and shared documentation.
  • Execute workflows and procedures developed by the Assistant Manager.
  • Flag operational issues, inconsistencies, or improvement opportunities.
  • Support system updates, testing, and documentation as required.
Qualifications, Experience and Skills

Required Qualifications
  • A bachelor’s degree in business administration, data science, or a related field.
  • Administrative experience in higher education of at least 3 years
  • Strong English communication and writing skills
  • Experience and knowledge of general computer software (MS Office)
Preferred Experience
  • A master’s degree in business administration, data science, or a related field.
  • Minimum 3–5 years of administrative experience in higher education, with exposure to admissions, enrollment management, student services, or graduate program administration.
  • Ability to work with people from a wide range of disciplinary backgrounds
  • Knowledge of Arabic is an advantage
  • Positive outlook, sense of urgency, and great team player.
How to Apply
  • Interested applicants should fill out the
    form
    .
  • AUS alumni are encouraged to apply. Applicants who do not meet specified requirements will not be shortlisted.
  • Only shortlisted candidates will be contacted.
  • AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability or marital status. Opportunities for employment are based solely upon one’s qualifications.
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