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Travel Consultant

Job in Sharjah, UAE/Dubai
Listing for: Sharjah Airport Travel Agency (SATA)
Full Time position
Listed on 2026-02-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below

Key Responsibilities

  • Handle domestic and international air ticket reservations, reissues, and cancellations.
  • Coordinate with airlines to secure best fares and routes.
  • Provide accurate information on flight schedules, fare rules, and travel requirements.
  • Ensure timely issuance of tickets and maintain high standards of customer service.
Ideal Skill Sets
  • Minimum 3 years of experience in a similar role with an IATA Travel Agency.
  • Sound knowledge of fare construction, reissues and refunds.
  • GDS experience required – Amadeus/Galileo.
  • Hands on experience on NDC systems.
  • IATA Certification.
  • Excellent attention to detail and multitasking abilities.
  • Customer-focused attitude with strong communication skills.
  • Ability to work independently and as part of a team.
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