Virtual Customer Care Executive

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We are seeking a reliable and customer-focused Virtual Customer Care Executive to handle inbound and outbound calls, email communication, and administrative support tasks. The ideal candidate will ensure smooth day-to-day customer interactions while maintaining accurate records and documentation.

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• 1–3 years of experience in customer care or administrative roles
• Excellent verbal and written communication skills
• Proficiency in MS Office / Office applications (Word, Excel, Outlook, PowerPoint)
• Basic knowledge of CRM systems and email management tools
• Strong organizational skills and attention to detail
• Ability to work independently in a virtual environment
• English:
  Fluent (written and spoken) - Mandatory
• Hindi:
  Conversational to Fluent ( Not mandatory)

• Handle customer inquiries via phone calls, emails, and online channels
• Provide accurate information about services and resolve customer issues
• Perform administrative tasks including data entry, filing, and record management
• Maintain customer databases and internal documentation
• Coordinate with internal teams for issue resolution and follow-ups

• Proficiency in MS Office / Office applications (Word, Excel, Outlook, PowerPoint)
• Basic knowledge of CRM systems and email platforms
• Ability to work with online tools and cloud-based systems
• Stable internet connection and basic computer troubleshooting skills
• Strong organizational and time-management skills
• Customer-focused attitude with problem-solving ability
• Ability to work independently and remotely

Full Time, Remote

• Bachelor’s degree or Diploma in any discipline
• Additional certification in customer service or office administration is a plus

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UAE

AED 1000 to 2000

Interested candidates can send their resumes in PDF format to  "Job Title" in the subject line.