Restaurant Coordinator & Customer Relations Specialist; Female

Are you energetic, passionate about hospitality, and love engaging with people both in-person and online? We are looking for a vibrant and multi-talented Restaurant Coordinator & Guest Relations Specialist to join our team.

In this versatile role, you will be the face and voice of our restaurant. You will ensure daily operations run smoothly, deliver exceptional service to our guests on the floor, and help us grow our digital presence through social media.

Whether you are a seasoned hospitality professional or a motivated fresher looking to kickstart your career, we encourage you to apply!

• Daily Coordination: Oversee and coordinate day-to-day restaurant activities to ensure smooth operations.
• Customer Relations: Welcome guests, handle inquiries, manage reservations, and ensure an outstanding dining experience.
• Front-of-House Support: Actively assist on the floor by taking orders, serving food/beverages, and ensuring table cleanliness (acting as a host/server when needed).
• Social Media Management: Assist in managing our social media handles (Instagram/Facebook/Tik Tok) by capturing photos, posting updates, and engaging with our online community.

• Languages:
  Must be fluent in both English and Malayalam (spoken and understood).
• Attributes: High energy, a warm and welcoming personality, and excellent communication skills.
• Skills: Basic knowledge of social media platforms and content creation.
• Experience: Both Freshers and Experienced candidates are encouraged to apply! We value attitude and an eagerness to learn above all.

• A vibrant, energetic, and supportive work environment.
• Opportunities for growth and career advancement.
• Competitive salary based on experience and skills.

To Apply: Please submit your updated CV. We look forward to meeting you.

• High Energy & Dynamism: A naturally vibrant, enthusiastic, and proactive personality to keep the restaurant atmosphere lively.
• Excellent Interpersonal
  
  Skills:
  
  The ability to communicate warmly, politely, and effectively with a diverse range of customers.
• Multitasking & Adaptability: Ability to seamlessly switch roles—from managing desk operations to serving tables and taking photos for social media.
• Problem-Solving: A calm and quick-thinking approach to resolving customer complaints or handling unexpected rush hours.

• Bilingual Fluency: Native or professional-level proficiency in speaking both English and Malayalam
  .
• Basic Social Media Literacy: Familiarity with Instagram, Facebook, or Tik Tok, with a good eye for taking appealing photos/videos of food and the restaurant setup.
• Customer Service & Hospitality Etiquette: Basic understanding of table service, order-taking, and active listening (training will be provided for freshers).
• Time Management: Ability to organize tasks efficiently to ensure daily restaurant activities run right on schedule.