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Customer Success & Support Specialist
Job Description & How to Apply Below
Pulse
MediaNL is seeking a Customer Support Specialist in the United Arab Emirates. You will be the first point of contact for customers, handling inquiries via email, live chat, phone and social media, and ensuring a seamless experience across channels.
You will resolve issues, provide product information, and collaborate with internal teams to improve satisfaction and retention while maintaining CRM records and contributing to knowledge bases.
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