Customer Service Representative
Job in
Sharjah, UAE/Dubai
Listed on 2026-09-05
Listing for:
Al AWEER STAR FURNTURE(L.L.C)
Full Time
position Listed on 2026-09-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Job Description & How to Apply Below
- Act as the first point of contact for customers expertly addressing inquiries and resolving concerns with a friendly demeanor
- Provide detailed product information and service guidance helping customers make informed decisions
- Follow up with customers post-interaction to ensure satisfaction and gather feedback for continuous improvement
- Collaborate with team members in brainstorming sessions to improve customer service strategies and operational efficiency Proficiency in using CRM systems and basic office software; familiarity with ticketing systems is advantageous.
- Strong verbal and written communication skills to convey information clearly and effectively.
- Ability to work flexible hours, including evenings and weekends, to accommodate customer needs.
- Personable and approachable demeanor that fosters trust and rapport with customers.
- Resilience and a positive attitude, with the ability to handle challenging situations gracefully.
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