Learning management system specialist

Responsibilities

• This position in addition to training duties will manage and support all functional and technical aspects of the Blackboard Ultra environment.
• Provide support to its users via workshops, documentation, video tutorials, service requests and consultations.
• Work with educational departments on campus for user buy-in and support.
• Work with individual faculty to set courses up in Blackboard Ultra from a functional standpoint.
• Enhance the Blackboard Ultra environment through the investigation and deployment of new technologies in collaboration with Information Technology technical support.
• Manage educational technology implementation projects like Banner and LMS platforms.
• Provide teaching sessions in Blackboard LMS.
• Provide functional and academic support for the current Learning Management System (Blackboard Ultra Learn).
• Participate in the research of other emerging Learning Management Systems such as Canvas, Google Classroom, and others.
• Work with UKB instructional designers and faculty by providing support and training for educational technologies and integration.
• Collaborate with UKB units to develop and manage strategies for successful implementation of new educational technologies.
• Assist and support UKB with faculty integration of instructional technology for teaching and learning in the classroom.
• Develop training materials including videos and other resources for educational technologies for faculty use.
• Assist and support UKB to design and facilitate professional development programs and orientations designed for faculty.
• Research and evaluate emerging instructional technologies and methods.
• Conduct small group and 1:1 instructional support and education for LMS.
• Collaborate with IT support teams to resolve complex technical issues.
• Develop and maintain documentation on using Blackboard Ultra for various user roles.
• Monitor system updates and apply patches as necessary to ensure the stability and performance of Blackboard Ultra.
• Participate in testing new features and providing feedback to improve the system.

• Master s Degree in Instructional Technology or related field.
• At least 5 years of experience in a related field.
• Experience with Blackboard Ultra Learn and other LMSs.
• Ability to communicate effectively verbally and in writing.
• Ability to convey technical information to technical and non-technical users.
• Ability to establish and maintain effective working relationships.
• Ability to work collaboratively as well as independently.
• Ability to evaluate the effectiveness of programs and make recommendations for improvements.
• Considerable knowledge of current literature, trends and developments in the field of instructional technology.
• Ability to conduct training and teaching in the LMS field.