Technical Services Officer
Department: Engineering & Continuing Airworthiness
Reporting to: Manager - CAMO & Engineering
Location: Sharjah, UAE
Role purposeThe Technical Services Officer is responsible for providing technical and administrative support to ensure the effective coordination and continuity of aircraft maintenance and technical operations. The role supports the Technical Services function in maintaining accurate aircraft maintenance records, monitoring maintenance requirements, and coordinating technical activities.
The role works closely with Maintenance, Engineering, Flight Operations, Quality & Safety, Stores, approved maintenance organisations, and other technical service providers. It supports the review and management of Airworthiness Directives (ADs), Service Bulletins (SBs), Aircraft Maintenance Programmes (AMP), Life-Limited Parts (LLPs), and aircraft maintenance records.
The position contributes to safe, compliant, and efficient aircraft operations through effective technical coordination, documentation, maintenance tracking, and support for activities including aircraft induction, lease returns, structural damage assessment and repairs, liaison with OEM, STC and CAA regulatory bodies, modifications, and heavy maintenance coordination.
Key accountabilities- Review and track applicable ADs, SBs, AMP requirements, LLPs, and other aircraft maintenance requirements
- Coordinate with Maintenance, Engineering, MROs, and other technical stakeholders regarding maintenance activities and technical issues
- Monitor aircraft maintenance tracking software and ensure maintenance tasks, due items, and technical actions are accurately updated
- Support the coordination and documentation of structural damage assessments, repairs, and aircraft modifications
- Assist with planning and coordination of heavy maintenance checks and follow up on outstanding maintenance actions
- Support aircraft induction and lease-return activities, including technical records review and coordination of required documentation
- ARC process support and coordination
- Liaison with OEM, STC and CAA regulatory bodies
- Prepare and maintain technical reports, records, status updates, and other documentation as required
- Ensure technical information and documentation are properly controlled, filed, and readily available for audits and inspections
- Maintain effective communication and coordination with internal departments, MROs, suppliers, manufacturers, and other technical service providers
- Escalate overdue, critical, or unresolved technical matters to the appropriate management level
- Technical Records & Compliance:
Maintain and monitor aircraft maintenance records and technical documentation, including ADs, SBs, AMP requirements, LLP status, and other continuing-airworthiness information - Maintenance Coordination:
Coordinate and follow up on scheduled and unscheduled maintenance activities, including heavy maintenance events and outstanding technical actions - Aircraft Technical Support:
Support structural damage assessments, repairs, modifications, and associated technical documentation in coordination with relevant engineering and maintenance personnel - Maintenance Tracking:
Ensure aircraft maintenance requirements and technical actions are accurately monitored through the applicable aircraft maintenance tracking software - Aircraft Transition Support:
Provide technical coordination and documentation support during aircraft induction, lease returns, and other aircraft transition activities
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