HR Manager – voco IHG Hotels & Resorts HR

On-site

1 October 2026

169514

We are a people powered business. So, we’re looking for a HR Manager who recognises that culture is key - with the drive to create an enabling and empowering environment that brings the best out of our team. And delivers truly memorable experiences to our guests as a result.

• Leading the hotel’s people strategy and HR initiatives while ensuring alignment with IHG standards and local employment legislation.
• Managing the hotel payroll process and overseeing compensation and benefits practices to ensure accuracy, competitiveness, and internal equity.
• Monitoring key HR metrics such as turnover, absenteeism, and exit interview trends to identify opportunities for improvement, colleague engagement, and talent development.
• Preparing, analysing, and communicating monthly HR reports and insights to support informed business decisions.
• Managing the HR department’s budget, office resources, and operational expenses effectively.
• Creating exceptional colleague experiences through recruitment, onboarding, orientation, and employee lifecycle activities while bringing IHG’s Brand Hearted culture to life.
• Leading performance management initiatives by coaching leaders, supporting development conversations, and promoting a culture of continuous feedback and high performance.
• Recruiting, training, motivating, coaching, and developing the HR team to achieve departmental goals and deliver excellent internal service.
• Driving colleague communication, engagement, recognition, and wellbeing programmes to create a positive and inclusive workplace.
• Planning, administering, and following up on annual colleague engagement surveys, ensuring meaningful action plans are implemented.
• Overseeing colleague facilities, including the cafeteria, lockers, public areas, and smoking areas, to maintain high standards of colleague welfare.
• Maintaining accurate HR records, employee files, and HR systems while ensuring compliance with company policies and data privacy standards.
• Partnering with department leaders to strengthen leadership capability, improve service culture, and enhance both colleague and guest experiences.
• Promoting the hotel’s reputation within the local community and encouraging colleague participation in social responsibility initiatives.
• Ensuring full compliance with labour laws, company policies, hotel procedures, and IHG brand standards.
• Leading the HR function, providing trusted guidance to leaders and colleagues, and carrying out additional responsibilities as required.

• Previous experience in Human Resources within the hospitality industry.
• 5 years of related experience in HR Management

• Strong knowledge of UAE labor law, HR practices, payroll, and employee relations.
• Excellent communication, interpersonal, and organizational skills.
• A proactive, approachable, and solution-oriented mindset with a passion for developing people.
• Ability to handle confidential information with professionalism and integrity.
• Strong analytical skills with the ability to interpret HR data and provide actionable insights.
• Proficiency in Microsoft Office and HR systems.
• A team player with the ability to inspire, influence, and build positive relationships across all levels of the organization.

Must speak fluent English /Arabic. Other languages may be preferred.

Full Time

Competitive salary, full uniform, impressive room discounts, training, my Wellbeing framework.

Any Nationality

United Kingdom headquartered hospitality group owning, managing, and franchising hotels under brands including Inter Continental, Regent, Six Senses, Kimpton, Crowne Plaza, Voco, Holiday Inn, and Staybridge Suites. IHG has a large Middle East portfolio, particularly in Saudi Arabia and the UAE, covering city hotels, resorts, extended stay properties, and hotels serving religious tourism.

Hospitality

Human Resources

30 March 2027