IT Support/Administrator
Job Description & How to Apply Below
We are looking for a hands-on IT Support/Administrator who can manage and support the full IT environment - from systems, networking and servers to cloud and user support. You’ll work closely with our IT team and will be responsible for running day-to-day IT operations independently.
Key Responsibilities- Networking – LAN/WiFi/WAN, switches, firewalls (Sophos & Fortinet), IPSec tunnels, monitoring & troubleshooting
- IT assets – laptops, mobiles, monitors, peripherals, hardware lifecycle
- Cloud & local VMs – provisioning, monitoring, optimization, troubleshooting
- Licensing & subscriptions – renewals, compliance, vendor coordination
- Access management – user permissions, security enforcement
- Microsoft 365 – Exchange Online, SharePoint, One Drive, Teams
- Security – spam/email filtering, Bit Locker, encryption, backups, FTP storage
- User support – Teams & Outlook troubleshooting, meeting rooms (Logitech, Poly, conferencing)
- Security awareness – communicate and enforce IT security practices
- Bachelor's degree in information technology, Computer Science, Computer Engineering or related field.
- 3–5 years’ experience in IT support / system administration
- Strong knowledge of Microsoft 365 & Windows Server
- Hands-on experience with firewalls (Sophos/Fortinet), networks & VMs
- Problem-solving & troubleshooting skills across IT infrastructure
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