Laptop Technician; Chip Level | UAE zone

Job Details

Job Title: Laptop Technician (L3)

Location: UAE Sharjah

Accommodation: Provided free of cost (Sharjah Free Zone)

Visa: Employment visa valid for 2 years (renewable based on performance)

Food: Not provided (mess facility available nearby)

Transportation: Not provided (facility inside Sharjah Free Zone; candidates may purchase cycles)

Note: Passports issued from Lucknow are not eligible

Salary: Final salary will depend on interview performance and relevant experience

• Diploma / Degree in Computer Engineering, IT, or related field.
• Minimum 2+ years experience in laptop/desktop repair (L2 level).
• Age: 20 to 35 years.
• Valid Passport Mandatory.

• Strong hands‑on in hardware troubleshooting, especially chip‑level.
• Ability to work in a warehouse/service center environment and meet daily repair productivity targets.
• Strong knowledge of hardware replacement and diagnostics.
• Proficiency in OS troubleshooting (Windows 10/11, Linux, macOS preferred).
• Familiarity with BIOS/UEFI, drivers, firmware updates.
• Good communication and customer‑handling skills.
• Use online partial discharge test equipment:
  Tech MP Test Kit.
• Provide Level 2 technical support for laptops, desktops, and peripheral devices.
• Diagnose and repair hardware issues (motherboards, displays, RAM, storage, batteries, keyboards, etc.).
• Troubleshoot operating system issues (Windows, Linux, macOS).
• Perform software installation, updates, patching, driver configurations.
• Handle backup, recovery, data migration tasks.
• Escalate unresolved or complex cases to Level 3 support or vendors.
• Maintain detailed records of repairs, service logs, parts inventory.
• Ensure adherence to company quality standards and SLA commitments.
• Provide guidance to L1 engineers for escalated support cases.