Techno-Functional Project Manager - Saas Platform rs

Position Summary

• Job Title:
  
  Techno‑Functional Project Manager – SaaS Platform
• Location:
  
  Sharjah, UAE
• Employment Type:
  
  Full‑Time
• Experience:
  
  3–5 Years
• Industry: IT Software / SaaS Solutions

We are seeking a Techno‑Functional Project Manager to lead and support the successful implementation of our SaaS‑based Human Capital Management (HCM) and Visa Management solutions. The ideal candidate will serve as a liaison between clients, business teams, and technical teams to ensure smooth delivery, configuration, and adoption of our digital solutions.

• Manage end‑to‑end SaaS implementation projects, from requirement gathering to deployment and post‑go‑live support.
• Act as the primary point of contact for clients, ensuring clear communication, expectation management, and timely delivery.
• Analyze client business processes and translate them into functional and technical requirements.
• Coordinate with technical, QA, and product teams to ensure smooth configuration, customization, and integration of the solution.
• Conduct product demonstrations, user acceptance testing (UAT), and training sessions for client stakeholders.
• Track project progress, manage risks, and prepare project documentation (SOWs, timelines, reports, etc.).
• Collaborate with cross‑functional teams to enhance solution performance, usability, and client satisfaction.
• Ensure all implementations comply with data privacy, security, and compliance standards.

• Education:
  
  Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience:
  
  3–5 years in SaaS solution implementation or techno‑functional project management, preferably in HCM or Visa/Immigration management systems.
• Strong understanding of HR, onboarding, payroll, workforce management, and visa process workflows.
• Hands‑on experience managing IT system implementations, integrations (e.g., REST APIs), and data migration.
• Strong analytical and problem‑solving skills with the ability to translate business needs into technical solutions.
• Excellent written and verbal communication skills; fluency in English required (Arabic is a plus).
• Proven experience in client communication, stakeholder management, and delivering projects within scope and timeline.
• Familiarity with Azure Cloud or similar cloud platforms preferred.
• PMP or Agile certification is a plus but not mandatory.

• Opportunity to work on cutting‑edge SaaS products in the HCM and Visa Management domain.
• Collaborative and innovative work culture in a fast‑growing technology company.
• Exposure to enterprise clients and large‑scale digital transformation projects in the UAE and GCC region.

Immediate joiners are preferred.