Pre-Sales Consultant - Technology & Cybersecurity

Job Description — Confidential

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Sales & Business Development
· Technical Pre-Sales

Location: Dubai, UAE

Employment Type: Full-Time

Department: Sales & Business Development

Experience: 4–6+ Years (Technology / Cybersecurity Pre-Sales)

Reports To: Head of Sales & Marketing

ITHR is a technology consulting and professional services organisation supporting enterprises across the UAE and Middle East with digital transformation, cybersecurity, ERP implementation, talent solutions, managed services, and custom application development. We partner with organisations to design, implement, and optimise technology environments that enable growth, resilience, and operational excellence.

Our service portfolio spans cybersecurity, ERP advisory and implementation, enterprise applications, managed technology services, and specialist talent solutions. We work closely with customers to design practical, measurable, and outcome-driven solutions aligned to real business and operational needs.

As we continue expanding our regional footprint, we are seeking a technically credible Pre-Sales Consultant capable of bridging customer challenges with the right technology and business outcomes.

The Pre-Sales Consultant will work alongside the sales team to engage prospective and existing customers, understand their business and technology challenges, and articulate how ITHR's services and solutions address those needs.

This is a customer-facing role requiring a blend of technical understanding, commercial awareness, and strong communication skills.

You will be involved throughout the full sales lifecycle — from discovery and solution scoping through proposal development, technical presentations, demonstrations, and PoC support — playing a key role in converting opportunities into successful engagements.

• Engage with prospects and customers to understand their business objectives, technology requirements, existing environments, and operational priorities.
• Deliver compelling technical presentations, demonstrations, and solution walkthroughs tailored to customer context and audience level.
• Translate technical capabilities into clear business value — articulating operational improvements, risk reduction, cost optimisation, digital transformation benefits, and compliance alignment in terms that resonate with both technical and executive stakeholders.
• Develop and present solution proposals, architecture overviews, statements of work, and supporting collateral in response to customer requirements.
• Lead and support Proof-of-Concept (PoC) engagements in collaboration with delivery teams, ensuring customers experience the value and effectiveness of proposed solutions firsthand.
• Respond to RFPs, RFIs, and tenders by producing accurate, well-structured, and commercially viable responses.
• Work closely with delivery teams to ensure proposed solutions are technically sound, appropriately scoped, commercially aligned, and executable.
• Maintain up-to-date knowledge of cybersecurity trends, enterprise technologies, ERP ecosystems, cloud services, and vendor developments to support relevant and credible customer conversations.
• Contribute to the development of reusable pre-sales assets including proposal templates, demo environments, capability decks, technical one-pagers, and solution playbooks.
• Act as a trusted advisor throughout the sales cycle, supporting account teams in building long‑term customer relationships.

• 4–6+ years of experience in a Pre-Sales, Sales Engineer, Solutions Engineer, or Technical Consulting role.
• Strong fundamentals across core technology domains including networking, cloud technologies, cybersecurity, enterprise applications, identity management, and security monitoring concepts.
• Excellent communication and presentation skills with confidence engaging technical teams, business leaders, and executive stakeholders.
• Demonstrated ability to translate technical concepts into measurable business outcomes including operational efficiency, cost optimisation, risk reduction, and compliance alignment.
• Experience contributing to or…