Infrastructure Project Manager

The Project Manager is responsible for managing infrastructure, solution development, and

solution delivery projects within the portfolio of the Sharjah Digital Department (SDD). The

incumbent will ensure all projects are delivered on time, within budget, and aligned with SDD's

strategic objectives through rigorous governance, stakeholder engagement, and delivery

discipline.

• Responsible and accountable for the coordinated management of multiple related projects directed toward the customer's strategic business and other organisational objectives.
• Effectively initiate, plan, schedule, estimate, forecast, coordinate, control, manage, and deliver all activities across projects and related release initiatives.
• Establish and maintain overall project success criteria including time, cost, technical performance parameters, and quality benchmarks.
• Review, approve, and maintain all project documentation, ensuring completeness, accuracy, and alignment with SDD standards.

• Build credibility, establish rapport, and maintain proactive communication with stakeholders at multiple levels, including those external to the organisation.
• Serve as the primary point of contact between project teams, technical leads, business owners, and senior leadership.
• Prepare and present regular project status reports, executive dashboards, and steering committee updates.

• Lead risk management and issue tracking activities, managing the day-to-day operational aspects of projects proactively.
• Identify, assess, and mitigate project risks; maintain a risk register and elevate critical issues in a timely manner.
• Manage change requests and scope variations through a formal change control process, assessing impact on schedule, budget, and quality.

• Drive adherence to project methodology standards (PMI/PMP, PRINCE2, or Agile/Scrum as applicable) across all project phases.
• Coordinate with technical architects, solution developers, and infrastructure teams to ensure deliverables meet specifications and acceptance criteria.
• Conduct post-project reviews and lessons learned sessions to drive continuous improvement within the PMO.

Criteria Requirement

Education Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field

Experience 8+ years of project management experience; at least 4 years managing IT infrastructure or digital transformation projects

Certifications PMP or PRINCE2 certification mandatory;
Agile/Scrum certification (CSM, PMI-ACP) preferred

Domain Expertise Proven experience managing infrastructure, cloud, or enterprise solution delivery projects in a government or large enterprise environment

Tools Proficiency in MS Project, Jira, Confluence, or equivalent PM tools; familiarity with ITIL frameworks is an advantage

Language Excellent written and verbal English communication skills;
Arabic is an advantage

Salary- upto 30 K AED

NP-30 Days