Vice President Technology Infrastructure & Service Operations - Emirati Talent Job Sharjah area,UAE/Dubai,IT/Tech

Job Purpose:

To provide strategic leadership for IT Infrastructure and Service Operations, ensuring secure, resilient, scalable, and high-performing technology services across on-premises, hosted, and cloud environments. The role oversees infrastructure, service desk and IT operations, incident and problem management, disaster recovery, service governance, vendors, budgets, and strategic technology programs, driving operational excellence, continuous improvement, and transformation while aligning IT services and capabilities with business priorities.

Duties and Responsibilities:

To lead and direct the delivery of IT infrastructure and network services, including data centre, network and telecom services, telephony, monitoring, workstation management, servers, storage and all related software.
To manage, review, schedule and where necessary perform daily and periodic IT infrastructure activities that help enable the business to function effectively and efficiently.
To manage Microsoft platform M365 Platform and operations such MFA with conditional access, SSPR, Azure AD Identity Protection, Azure Privilege Identity Management, Azure ATP, MDATP, MCAS, MIP, Microsoft Endpoint Management
- Intune, Azure SSO, Exchange and Office 365 Azure ATP and all its Features, Azure subscriptions & all its resources and Servers, Azure Servers, Landing Zone, Firewall, Access control, AD Connect.
To manage VMware and All corresponding components of VMWare, Microsoft Hyper-V, Nutanix Acropolis
To Manage Replication Solutions such as VMware SRM, SRDF, Recovery Point & Doubletake.
To Manage Operating System such as Windows, Linux (RHEL, Ubuntu, CentOS), Linux and windows Clustering, AS400 Platform.
To Manage Enterprise Storage such as EMC Storage, IBM Storage, EMC Data Domain, SAN, Recovery Point, Storage Replication Solutions and NAS
To Manage the Enterprise backup solution and middleware platform such as Veritas Net Backup, IBM WAS, IIS, Tomcat, Apache, IBM HTTPD, Web Logic, Rabbit MQ.
To manage and monitor routine operational infrastructure maintenance activities to preserve system capabilities and help ensure they function as expected.
To manage Network and Telecommunication Services Complete Network and Security operations which includes:
Switches, Router and Firewalls, IPS, VPN, F5, Antivirus & Spam Firewall, IP Telephony, DHCP, Gateway & LTM, IPAM, NAC, TACACS, ACS, VPN & WAF Network Configuration Manager, Link management and coordination, NTP, Proxy Server, Proxy & Internet, Routing, Switching. Etc.
To manage Patch management and Software deployment.
To lead the banks IT operational infrastructure capabilities through to delivery of underlying infrastructure technology in support of various work streams and projects in line with budget, quality, schedule and customer expectations.
To partner with the Head of Application Services with overall responsibility for technology infrastructure planning and deployment of technology for various projects.
To partner with the Head of Technology to develop and maintain the technology infrastructure strategy and execution for The Bank.
To lead, plan, project manage and implement solutions, identifying opportunities for automation, cost savings, and service quality improvement.
To provide infrastructure services vision, enable innovation and seek to leverage IT trends to create business value consistent with The Bank’s requirements and expectations.
To develop infrastructure, architecture and operational standards in alignment with IT Governance good practices and overall Bank policies and governance process.
To participate in the formulation of CBI’s enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and…