Procurement Operations – Head of Unit

The Head of Procurement Operations Unit is responsible for leading and overseeing the effective delivery of day-to-day procurement operations, ensuring organizational requirements for goods and services are planned, coordinated, processed, and delivered efficiently and in accordance with approved procurement policies and procedures. The role oversees procurement planning, operational purchasing activities, coordination with internal stakeholders and suppliers, procurement systems and documentation, inventory-related activities, and operational reporting.

The Head of Unit ensures procurement activities support organizational priorities, approved budgets, service requirements, and project timelines while maintaining appropriate standards of compliance, quality, cost-effectiveness, transparency, and accountability. The position also provides guidance and supervision to the Procurement Operations team and contributes to the continuous improvement of procurement processes and service delivery.

• Lead and manage the activities of the Procurement Operations Unit, ensuring the effective and timely delivery of operational procurement requirements.
• Coordinate the development and maintenance of the annual procurement plan in alignment with approved budgets, departmental requirements, projects, and organizational priorities.
• Monitor implementation of the procurement plan and ensure appropriate follow‑up with departments regarding requirements, timelines, changes, and priorities.
• Work closely with department heads and end users to ensure procurement requirements are appropriately planned and incorporated into operational and budget requirements.
• Manage procurement support for organizational projects and initiatives, including new facilities, nursery openings, programmes, and other operational requirements.
• Oversee the timely procurement, supply, delivery, installation, and receipt of required goods and services, ensuring alignment with approved specifications and requirements.
• Coordinate and monitor recurring operational procurement requirements to support continuity of services and availability of essential supplies.
• Oversee procurement‑related stores, inventory coordination, asset movements, and related operational activities in collaboration with relevant functions.
• Ensure procurement transactions and workflows are accurately and efficiently processed through approved procurement and ERP systems.
• Oversee coordination with Finance regarding invoices, reconciliation, payments, and other procurement‑related financial requirements.
• Ensure procurement records, approvals, purchase documentation, delivery records, correspondence, and supporting information are complete, accurate, organized, and audit‑ready.
• Ensure procurement operations are conducted in accordance with approved procurement policies, delegated authorities, applicable regulations, and organizational procedures.
• Support and coordinate Procurement Committee requirements and ensure approved actions and procurement decisions are appropriately followed through.
• Coordinate with internal stakeholders, suppliers, and relevant support functions to resolve operational procurement issues and ensure timely project and service delivery.
• Monitor procurement operational performance and ensure appropriate follow‑up on delays, issues, risks, and outstanding requirements.
• Prepare and oversee procurement operational reports, performance indicators, dashboards, and management updates.
• Establish effective controls and working practices to improve procurement efficiency, accuracy, service quality, and compliance.
• Identify opportunities to streamline procurement processes, improve turnaround times,…