Store Associate; IT

Key responsibilities

• Execute the sales strategy within the Store
• Work as per daily plan and achieve the pre decided sales targets
• Ensure maximum up-selling, Extended warranty and cross selling
• Assist the customers in their buying process and maximize the conversion
• Provide technical product information and demonstration which help them make informed purchases and support in doing configuration of the buying unit
• Facilitate a pleasant and hassle free experience for customers and resolve customer complaints effectively within the specified SOPs
• Manage shelf space to drive efficiency and achieve targeted sales
• Support the VM team to ensure that merchandise is stacked on shelves as per the VM guidelines while ensuring maximum utilization of the available space
• Adhere to the guidelines (SOPs) to achieve efficiency
• Follow all standard operating procedures for activities such as customer returns, exchange, price discounts etc.
• Execute the sales promotion activities and campaigns in coordination with Store Manager
• Maintain the stock accuracy in the Storeand update physical stock in the Storeand that in the system
• Merchandise dusting of entire sectionand section readiness in terms of product alignment as per SOP
• Switching off all displays ( LCD,LED, laptops, desktops, digital cameras, monitors, LCDs)
• Stay abreast of the latest product features and quality norms as well as promotional programs relevant to the assigned category, in order to better serve the customers.
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations

• Proven experience as a Sales Representative, preferably in electronics or technology products.
• Strong understanding of electronic products and ability to explain technical features clearly.
• Excellent communication, negotiation, and presentation skills.
• Goal-oriented, self-motivated, and target-driven.