CPOV & Fleet Manager | Al- Futtaim Automotive | Honda & Trading Enterprises

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About Al-Futtaim Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer.

Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Job Requisition : 182051

About Al-Futtaim Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer.

Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

• The CPOV & Fleet Manager is responsible for overseeing Trading Enterprises' Pre Owned & Fleet operations across the UAE, executing strategic sales initiatives across corporate, SME, and dealer channels. This role requires a comprehensive management approach to ensure synergy among stakeholders and meet growth budgets. Managing a team of nine direct reports, the manager is tasked with expanding the business's market footprint while maintaining high standards of customer service and satisfaction.
  
  This role directly impacts the financial health of the organization by optimizing fleet sales, pricing strategy, stock management, and customer relations.

• Develop and roll out CPOV commercial programs for all brands, ensuring consistency and sharing of best practices.
• Roll out and maintain CPOV presentation standards, including digital visibility and brand standards, ensuring consistency across all brands.
• Set sales targets and drive KPI achievement for teams, encouraging evaluations and refurbishments while liaising with Dealer Principals for performance management.
• Manage stock, including reconditioning costs, stock mix, trade-in penetration, and ageing stock, and provide monthly reports on performance.
• Conduct regular site visits to coach sales executives, develop action plans for improvement, and ensure completion of all required training.
• Compile reports to provide transparency on business health, offering analysis and recommendations to the General Manager.
• Collaborate with Dealer Principals, Automall, and Aftersales to ensure effective use of matrix reports in sales, buying, and estimation.
• Coordinate and manage buy-back returns, including negotiations, inspection processes, and residual values.
• Engage with Centres of Excellence to share information, report findings, and roll out best practices and initiatives.
• Ensure customer service and satisfaction through adherence to sales processes, comprehensive follow-ups, and improvement based on feedback.
• Deliver budgeted fleet volume and gross margin, ensuring monthly target achievements and budget adherence.
• Enhance market penetration by introducing…