Traffic coordinator
Job Description & How to Apply Below
Your role and responsibilities
- Free Zone Customs & Compliance:
Take ownership of Gate-In / Gate-Out (GI/GO) customs management, ensuring that customs declarations on receipt, duties, and stock-out declarations are fully compliant with Free Zone regulations. Maintain daily contact with customs brokers. - Regional Export Coordination:
Oversee and optimize complex export processes to countries across the GCC region, ensuring all specific regional documentation and compliance standards are met. - Shipment & Document Management:
Ensure all shipments are dispatched as planned with the right carriers. Guarantee correct outbound data manifestation, complete transport documentation, and accurate label generation via carrier software. - Cost Control & Claims:
Request spot quotes for ad-hoc shipments to maximize cost-effectiveness. Register inbound shipments to track landed costs, ensure correct transport invoicing (including credit note management), and recover costs for damaged or delayed goods. - Carrier Management & KPIs:
Track transport performance and financial figures (OTIF, Linehaul timeliness, etc.). Organize regular operational reviews with key carriers and participate in quarterly Corporate Traffic QBRs. - Continuous Improvement:
Ensure internal operational work instructions are fully applied, propose optimization suggestions (1
WOW), and participate in transport-related projects (e.g., carrier implementation, system changes). - Team Leadership:
Actively manage, motivate, and support a small team (1–2 traffic/logistics administrators) to ensure a skilled and efficient workforce.
Your profile
- Proven experience in transport coordination, traffic management, or freight forwarding, preferably within a Free Zone environment.
- In-depth knowledge of GI/GO customs procedures and export regulations specific to the GCC region.
- Strong analytical skills with a sharp eye for data quality, KPI monitoring, and transport cost control.
- A natural problem-solver who thrives in exception management and rapid conflict resolution.
- Strong interpersonal skills. Excellent communication and negotiation skills in English.
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