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Routing & Logistics​/Scheduling Specialist

Job in Sharon, Norfolk County, Massachusetts, 02067, USA
Listing for: Orkin
Full Time position
Listed on 2025-12-02
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22 - 27 USD Hourly USD 22.00 27.00 HOUR
Job Description & How to Apply Below

Overview

Join the Best in Pests 🐜

Routing & Logistics Specialist

At Orkin
, we know the secret to success: great people with a customer service "FIRST" mindset. That’s why we’re looking for a Routing & Logistics Specialist who thrives on organization, accuracy, and teamwork.

This is more than a job—it’s a career with staying power
. From award-winning training to growth opportunities, recession-resistant stability, and benefits that go beyond the basics, you’ll have everything you need to succeed.

What You’ll Do...
  • Coordinate and monitor daily service routes for field technicians to ensure customers receive timely and efficient service.
  • Partner with service and call center teams to maintain smooth, timely communication and workflow.
  • Use data and technology to evaluate daily service routes, identify opportunities for improvement, and enhance productivity.
  • Communicate clearly and respectfully with all departments, providing direction and solving problems as they arise.
  • Adapt quickly to schedule changes while maintaining accuracy and reliability.
What We’re Looking For...
  • Organized Thinkers: Naturally structured and focused on accuracy. You take pride in ensuring every detail is correct and every plan runs smoothly.
  • Reliable Problem Solvers: Dependable under pressure and skilled at finding practical, fact-based solutions.
  • Process-Driven Professionals: Enjoys creating and following clear systems, improving processes, and maintaining high standards.
  • Collaborative Communicators: Works well with others through direct, respectful communication that builds trust and teamwork.
  • Continuous Learners: Comfortable with Excel, Microsoft Office, and new systems—always ready to expand technical skills to improve performance.
  • Steady and Adaptable: Remains calm and composed while adjusting to shifting priorities.

Preferred: Experience in logistics, routing, or supply chain.

Also Welcome: Recent college graduates with customer service experience who enjoy organization, technology, and data-driven problem solving.

Why You’ll Love It Here...
  • Competitive pay: $22.00 – $27.00 hourly

  • Comprehensive benefits:
    Medical, dental, vision, maternity & life insurance

  • 401(k) with company match + employee stock purchase plan

  • Paid holidays and time off

  • Tuition reimbursement + dependent scholarships

  • Employee discounts + opportunities to give back in the community

  • Award-winning training — no prior industry experience required!

Why Orkin?

Since 1901
, Orkin has been the global leader in pest management
, and as the largest subsidiary of Rollins, Inc. (NYSE: ROL), we offer unmatched stability and growth opportunities.

  • The pest management industry is recession resistant
    .

  • We’re committed to service, accountability, and teamwork.

  • We invest in our people with training, career growth, and community support.

👉 Are you ready to join the Best in Pests? Apply today and start building a career with staying power.

Qualifications
  • Skilled at coordinating complex routing schedules under pressure.
  • Relentless about meeting commitments and delivering great service.
  • Collaborative, clear, and comfortable communicator across all levels of the business.
  • Proficient in Excel and Microsoft Office; quick to learn new systems.
  • Agile enough to adjust processes and keep operations running smoothly.
  • We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.

Preferred: Experience in logistics, routing, or supply chain.

Also Welcome: Recent college graduates with customer service experience who enjoy organization, technology, and data-driven problem solving.

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

  • Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
  • Be able to regularly lift and/or move up to 25 pounds.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

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