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Service Lead

Job in Sharonville, Butler County, Ohio, USA
Listing for: Rivian
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 28000 - 43000 USD Yearly USD 28000.00 43000.00 YEAR
Job Description & How to Apply Below
Position: Service Experience Lead

Rivian in Ohio seeks a Service Advisor to elevate the customer experience at our service locations, combining technical know-how with strong service skills. You will work with Operations, Call Center, Retail, and Marketing to support service needs and drive continuous improvement.

The role requires leadership in training, process standardization, and handling escalations, with potential involvement in launching new service centers. A competitive benefits package is included.

This posting is for the Service Experience Lead role at Rivian, based in Sharonville, OH, United States.

The Service Experience Lead role at Rivian is now open for applications in Sharonville, OH, United States.

Join us at Rivian as our next Service Experience Lead in Sharonville, OH, United States.

We are currently recruiting a Service Experience Lead for our team in Sharonville, OH, United States.

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