Technical Support Specialist – Sort Gate

Technical Support Specialist – Sort Gate

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Cow Manager is successfully commercializing the Cow Manager Sort Gate in the US market. Since its launch in 2025, the Sort Gate has been widely adopted and has quickly become a major success, driven by its patented technology and the strong value it delivers to both existing and new Cow Manager customers. The Sort Gate is already transforming on‑farm sorting, and we are now focused on accelerating its growth, adoption, and impact across North America.

As a Product Specialist, you will play a key role in taking the Cow Manager Sort Gate to the next level. You will work closely with dairy producers, subcontractors, the internal US team, and the product development team at our HQ in the Netherlands. You will actively contribute to ongoing product improvements, market expansion, and business development for Cow Manager systems throughout North America.

This role combines technical expertise, training, and product and business development, with a strong focus on strengthening customer relationships, optimising implementation, and driving continued product innovation and success.

• Project manage the roll‑out of already sold and new to be sold Sort Gates
• Oversee the installation, implementation and maintenance of Cow Manager systems
• Identify and follow‑up on upsell opportunities to strategic accounts and partners
• Have an active role in strategic accounts recruitment, implementation and sustainability plans
• Collaborate with product development teams to provide input on product enhancements
• Facilitate coordination between Cow Manager HQ and local stakeholders on an operational level
• Set up and maintain distribution, installation and support plans with local partners and Cow Manager technical support teams
• Organise and lead training sessions for Sort Gate users and partners

• Strong dairy background
• Experience in technical product introductions
• Commercial and sourcing background
• Self‑starter, taking ownership of responsibilities
• Willing to travel approximately 50% of the time
• Passionate about the dairy industry and technology
• Willing to help out with installations and maintenance
• A mechanical attitude, hands‑on skills important
• Commercial mindset, client‑facing experience mandatory
• Background in automation and understanding cow flow, cow monitoring, and interest in efficient ways of working on farms (plus)

• Part of a growing team of professionals in the US
• Engage deeply with dairy farmers and assist them in improving herd health, fertility, nutrition performance and financial performance
• Work on long‑term relationships with dairy producers throughout the USA
• A family culture with an informal and personal atmosphere
• An inspiring work environment with a dedicated team
• Independence and high level of responsibility
• A competitive salary plus benefits and PTO
• A flexible schedule

Cow Manager consists of innovative tech pioneers with a dairy background, we strive to continually think further. We see it as our responsibility to inspire better, easier methods and higher standards in the dairy industry. With our data‑driven approach combined with artificial intelligence, technological expertise, years of experience and a network, we enable dairy producers to work more efficiently and effectively.

As inventors of the very first ear sensor technology for dairy cattle, we work shoulder‑to‑shoulder with our coworkers and customers, driven by big data and passionate about cow welfare. Our company’s headquarters resides on an active dairy farm in the Dutch countryside. We give our employees the chance to fulfil their (professional) ambitions and value a healthy work‑life balance. Our goal?

To do better together!

• Entry level

• Full‑time

• Information Technology
• Software Development (Industry)

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