Human Services - Child Protective Services; CPS Case Manager

Human Services - Child Protective Services (CPS) Ongoing Case Manager

W7327 Anderson Ave, Shawano, WI 54166, USA

Posted Tuesday, January 6, 2026 at 7:00 AM | Expires Sunday, February 1, 2026 at 6:59 AM

Shawano County is organized according to Chapter 59 of the Wisconsin Statutes. The following is the County’s Mission Statement and Policy on Quality:

“The primary mission of Shawano County is to provide all County citizens with cost-effective, prompt and high-quality County services. Quality is the extent to which a product or service conforms to requirements and meets or exceeds customer expectations.”

Equal Employment Opportunity Statement: It is the policy of Shawano County to recruit and select the most qualified persons for positions in the County's service. Recruitment and selection shall be conducted in an affirmative manner which ensures open competition and provides equal employment opportunity as protected by state or federal law. If you need any accommodations during the recruitment or employment process because of a disability, please notify Human Resources to ensure appropriate accommodations can be made.

Full-time Employees (30+ hours/week):

• Paid Time Off – Earn just under 5 weeks in your first year when working 40 hours/week
• Nine (9) Paid Holidays
• Health Insurance including vision coverage with option of a high or low deductible health insurance plan.
• County‑funded Health Reimbursement Account or HSA depending on health plan selection.
• Prescription Drug Plan
• Gym Membership Discounts
• Dependent Flexible Spending Account
• Dental Insurance
• Long- and Short-Term Disability
• Critical Illness and Accident Insurance
• Employee Assistance Program
• Life Insurance
• State Pension Plan
• Deferred Compensation (457) Retirement Plans

Part‑time Employees (24–29 hours/week):

• Paid Time Off
• Paid Holidays
• Life Insurance
• State Pension Plan
• Gym Membership Discounts
• Employee Assistance Program

Job Summary:

Under direct supervision, the CPS Ongoing Case Manager prepares studies of individuals and families in need of social services, makes recommendations regarding the range of services needed, maintains case records and plans appropriate client services in conjunction with the supervisor.

Essential Duties & Responsibilities:

• Accept requests and referrals for services and determine through interviews, home visits and collateral investigations the range of services needed.
• Interview clients, evaluate intake information and determine client needs.
• Explain the scope of services offered and discuss the client's rights and responsibilities in relation to his/her use of such services.
• Assist in planning services appropriate to client's problems, maintain client contact and review and modify plans as necessary.
• Prepare studies of individuals and families in need of services and recommend an appropriate course of action.
• Maintain accurate and current case records, reports and other types of correspondence.
• Attend in‑service training and staff development activities.
• May speak before community groups on specific social problems and services.
• Perform other related duties as required or assigned.

Work Requirements:

• Bachelor’s of Social Work degree (BSW) from a four‑year college or university, preferred;
• or a Bachelor’s Degree and one to two years of related experience and/or training; or an equivalent combination of education and experience that will allow gaining a state of Wisconsin Social Work License within two years of employment.
• One to two years of related experience and/or training; or an equivalent combination of education and experience.