Administrative Specialist

Job Posting

Important Recruitment Information for this vacancy

Job Posting closes:
January 8th, 2026

Required documents uploaded by:
January 8th, 2026

Kansas Department of Health and Environment:

Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions:
Public Health, Environment, and Health Care Finance (which includes the State's Medicaid program, Kan Care). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans.

Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. KDHE does not provide sponsor ships for this position.

E-Verify:
Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please . For additional information regarding Immigrant and Employee Rights (IER) please .

http://(Use the "Apply for this Job" box below)./

About the Position

* Who can apply:
Anyone (External).

* Classified/Unclassified Service:
Unclassified

* Full-Time/Part-Time:
Full-Time

* Regular/Temporary:
Regular

* Work Schedule:

Monday-Friday, 8am-5pm (Flexible schedules available)

* Eligible to Receive Benefits:
Yes

* Veterans' Preference Eligible:
Yes

* Sponsorship: KDHE does not provide sponsorship for this position.

Compensation:

* Hourly Pay Range: $17.78 - $18.23

* Salary can vary depending upon education, experience, or qualifications.

Employment Benefits

Comprehensive medical, mental, dental, vision, and additional coverage

Sick & Vacation leave

Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

Paid State Holidays (designated by the Governor annually)

Fitness Centers in select locations

Employee discounts with the STAR Program

Retirement and deferred compensation programs

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities

Position Summary:

The position (K0232617)

Will process walk-in requests submitted through the kiosks verifying information submitted and eligibility to receive certificate. Use judgment, knowledge, and appropriate authority to approve or deny requests;
If needed, advise the requestor on how to proceed, per the Customer Service Procedural Manual. When necessary, explain difficult situations to customers and/or request assistance from supervisor, or assistant supervisor. Refer specific issues to the correct staff (e.g., adoption issues referred to Amendments & Corrections staff). Collect appropriate fees from walk-in customers, giving correct change if needed, and informing customers of feedback from system on credit/debit cards (e.g., card denied).

Provide quality customer service to both internal and external entities. Demonstrate knowledge of the Uniform Vital Statistics Act, office policies/unit procedural manual, and state statutes to fulfill duties.

Job Responsibilities may include but are not limited to the following:

Key regular mail into the Point of Sale (POS) system while working the front counter and while working at a back station. Keys requests requiring specific coding and processing into the POS system, which are handled separately from walk-in and regular mail requests. These include Amendments and Corrections requests being brought to the customer service area. Key funeral home requests daily.

Key courier requests immediately upon receipt.

Match copies of records or corresponding response sheets with the correct application and receipt. Review the printed certificate to ensure the issuable record is the appropriate, legal record and can legally be issued to the requestor. Trim certificates as needed according to guidelines so only the issuable portion of the record is released. Review requests for fraudulent information or any indication of identity theft.

Review documents for legitimacy and derogatory remarks, following official processes for statutory issuance.

Validates payments entered for all requests, including system-generated checks for credit/debit card payment for the daily report. If an error arises, inform supervisor or person in charge of the error and follow proper procedures to find and correct the error before close of business.

Qualifications

* Education:

* High School Diploma

* Licensing & Certification:

* Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.

* Minimum Qualifications:

* Two years of experience in general office, clerical and administrative support work.

* Preferred Qualifications:

* Word, Excel, PowerPoint, Access

* Proofreading, editing, attention to detail

* Strong…