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Senior Expat Client Success Lead

Job in Shawnee, Johnson County, Kansas, 66203, USA
Listing for: H&R Block, Inc.
Full Time position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 30000 - 45000 USD Yearly USD 30000.00 45000.00 YEAR
Job Description & How to Apply Below

H&R Block is seeking a Senior Client Relationship Professional who serves as the first contact for new expat clients, guiding them through registration and initial setup, and ensuring a smooth, high‑quality experience across the client lifecycle.

You will conduct phone consultations, resolve issues, coordinate with internal teams, and respond to client messages within a 1‑day SLA, using clear, empathetic communication to build trust and loyalty across remote channels.

Join us at H&R Block, Inc. as our next Senior Expat Client Success Lead in KS, United States.

Join H&R Block, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Expat Client Success Lead role at H&R Block, Inc., based in KS, United States.

Position Requirements
10+ Years work experience
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