Senior Customer Service Representative

The job is simple to state and hard to do: a Senior Customer Service Representative at Renewable Energy Inc turns interest in KS into invoices. This remote opening offers $64,000 - $87,000, the autonomy to run your own projects, and a team invested in your development.

• A knack for translating customer insights into sharper campaign briefs
• Hunt for partnership angles no one in Topeka, KS has tried
• Run point on trade shows and pop-ups throughout KS
• Decode why KS buyers say yes and double down on it
• Pair Intercom insight with gut feel to rank the hottest leads

• A KS work history, or strong reasons you'll thrive here anyway
• Working understanding of both Salesforce Service Cloud and Churn Reduction in real-world settings
• A keen eye for quality and consistency in your output
• Storytelling instincts that turn data into a decision
• Roughly 7+ years operating in a similar Senior Customer Service Representative position
• Solid Interpersonal Skills grounding, plus Stakeholder Management you can pick up on the fly
• A Topeka grounding, or the adaptability to plant roots quickly

Renewable Energy Inc grew out of a Topeka, KS research lab and never lost its autonomy-rich, question-everything approach to Customer Success. Collaboration over heroics is our default, and we'd rather win as a group than burn anyone out.

Earn $64,000 - $87,000, sharpen your Analytical Thinking beside a mentor, enjoy the benefits, and never apologize for needing a flexible Tuesday.

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