Front Desk Attendant

The Rush Funplex is looking for friendly, energetic, and dependable individuals to join our team as Front Desk Attendants! Our Front Desk Attendants are the first point of contact for our guests and play an important role in creating a welcoming, fun, and memorable experience for everyone who visits.

This position is responsible for greeting guests, assisting with check-ins, processing payments, explaining activities and packages, answering questions, and providing excellent customer service. We are looking for team members who enjoy interacting with people, stay organized in a fast-paced environment, and have a positive attitude.

• Greet guests with a friendly, welcoming, and positive attitude.

• Assist guests with check-ins, admissions, and activity purchases.

• Process cash, credit card, and other forms of payment accurately.

• Explain attraction options, pricing, packages, and promotions to guests.

• Answer phone calls and respond to guest questions and concerns.

• Assist with birthday party reservations, group bookings, and event check-ins.

• Help guests with wristbands, waivers, and other admission requirements.

• Maintain a clean, organized, and professional front desk area.

• Handle guest concerns and provide helpful solutions when needed.

• Communicate with other departments to ensure smooth daily operations.

• Assist with opening, closing, and other front desk duties as assigned.

• Must be at least 16 years old.

• Friendly, outgoing, and positive attitude.

• Strong communication and customer service skills.

• Comfortable handling money and processing transactions.

• Basic computer skills and willingness to learn our systems.

• Ability to multitask and stay organized in a fast-paced environment.

• Dependable, punctual, and able to work well with a team.

• Professional appearance and a welcoming attitude.

• Availability to work evenings, weekends, and holidays is preferred.

• No previous experience required — training is provided!

• Free activity passes for employees when off duty.

• Discounts on additional guest passes.

• Employee discounts on food and beverages.

• Fun, energetic work environment.

• Opportunities for growth and advancement within the company.

Join The Rush Funplex team and be the friendly face that welcomes our guests! Help us create an exciting, enjoyable, and unforgettable experience from the moment guests walk through our doors!