Senior Solution Delivery Consultant

Location: Shawnee Mission

Partner with healthcare organizations to design, configure, and optimize Avatar EHR solutions that support clinical and operational workflows. This role serves as a trusted advisor to clients, leading complex implementations, guiding solution decisions, and ensuring successful outcomes from design through go-live.

Netsmart Overview At Netsmart, improving care delivery isn’t just our aspiration; it’s our passion!

For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the behavioral health, human services, and Post-Acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Job Summary Partner with healthcare organizations to design, configure, and optimize Avatar EHR solutions that support clinical and operational workflows. This role serves as a trusted advisor to clients, leading complex implementations, guiding solution decisions, and ensuring successful outcomes from design through go-live.

Responsibilities Complete complex system configuration and assist with testing as necessary; ensure proper configuration management and change control processes

Gather and document business requirements based upon client requirements and known system functionality

Lead design sessions to uncover interdependencies and design decision impacts using recommended practices

Responsible for training, coaching, guiding and mentoring Application Analysts and Consultants Identify, resolve and report solution status, risks, and issues to client and Netsmart leadership; analyze data to determine configuration readiness

Develop client relationships and navigate through conflict and complex relationship situations to achieve business objectives

Identify and execute process improvement opportunities and efficiencies

Identify and generate documentation for best practices in methodology

Qualifications Required Bachelor 's degree or equivalent relevant work experience

At least 2 years of health care information technology implementation experience including troubleshooting data and software applications

At least 1 year of process improvement experience

At least 1 year of project execution experience

Experience with reporting solutions similar to Crystal Reports, SSRS, SQL, Tableau, SSISPreferred

Experience with programing solutions similar to JAVA Script, HTML, CSS, Asp.NET, C#, Visual Basic, VB.net

Experience with Netsmart EHR solutions

Experience with in the Netsmart client industries (clinical, human services, long-term care, senior living, etc.

Expectations Potential travel 20% of the time as needed

Position may at times require extended or irregular hours outside of traditional office hours to support clients and projects across multiple time zones, and any required travel#LI-EW1

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience.

Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age,…