Release Manager - Epic

Location: Shawnee Mission

Position Title Release Manager - Epic Broadmoor Campus Position Summary / Career Interest:

The Release Manager reports to the manager of the Release Operations team. The Release Manager owns the Release Management lifecycle that involves planning and scheduling the release, coordinating between teams, controlling the software's delivery process, and deployment of release as per the schedule. The Release Manager will release the software after testing is completed and work closely with teams such as the application development teams, quality assurance team, database, servers and storage, desktop, Citrix, etc.

The Release Manager will maintain proper coordination between these teams for a successful release. Overall, the Release Manager is concerned with planning, testing, tracking, release, deployment, communication, and risk management.

Responsibilities and Essential Job Functions Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. Demonstrates accountability in delivering the assigned tasks. Reports issues and accomplishments to project manager. Delivers a work product that meets the requirement as defined by the departmental project process documentation. Demonstrates general competence/knowledge of the healthcare setting and electronic medical records, overall information technology systems and concepts, software and quality assurance testing methodologies and best practices.

Demonstrates effective communication and presentation skills. Expresses ideas clearly and effectively, adjusting language and terminology to meet audience needs. Establishes strong working relationships with physicians, nursing, and business units to gain support of the 02 Environment and release strategies. Understands and supports department change control and release strategies and related processes and procedures. Participates in developing and communicating the 02 environment strategy, including data migration activities, refreshes, downtimes, upgrades, SU installs and key milestone dates related to the activities.

Understands the environment supports a single source of build and refresh recommendations that preserve data integrity as data is moved between environments and validated in the production environment. Maintains documentation of current environment structure, including name and purpose of each 02 environment in collaboration with the operational database administrator. Ensures that all department analysts and distributed builders understand and follow the appropriate environment structure relative to building in correct environment, testing in correct environment, and doing those activities in the allocated timelines.

Uses Epic’s application release tool, NOVA to make assignments. Provides departmental training for the NOVA application. Provides stakeholder training and configures note assignment group for key stakeholder groups. Assists in the development of the go live support plan, including the identification of facility, required resources and other logistical requirements. Ensures cutover plan is documented and organizes practice cutover events. Ensures technical and application teams complete release tasks correctly and on time.

Facilitates the go live status update meetings, preparing the agendas in advance of the meetings. Collaborates with existing HITS change control processes to include 02 components and build. Collaborates with HITS Release Analyst (approver) for 02 Release Authorizations. Participates in and may facilitate meetings including Release, O2 Environment Coordination, upgrade planning, go live planning and others. Assists in the coordination and management of 02 upgrade activities for both Special…