Comp Claims Service Associate

Are you ready to make a real impact in the insurance industry?
Federated Rural Electric Insurance Exchange in Shawnee, KS is seeking a full-time Work Comp Claims Service Associate to join our team! If you're passionate about helping others and thrive in a fast-paced environment, this is your chance to start a rewarding career. Apply today and take the first step toward a future where your work truly matters!

Join us full-time, earn a competitive wage (negotiable with experience), and work with a great team. What else do we offer to ensure that you have a thriving, successful career? We offer great benefits around the KC Metro area! This includes:

• Competitive wage (based on experience)
• 100% of the premium in a High Deductible Health Plan (HDHP), with employees contributing for family coverage
• Vision benefits, 100% premium covered Dental benefits, 100% premium covered Health Savings Account (HSA) contribution Life insurance coverage at 3X annual salary
• 401(k) contributions up to 6% match with immediate 100% vesting
• Fully funded retirement contribution of 9% of annual salary, fully vested after 4 years
• Long‑term disability coverage at 66 2/3 of current salary, fully paid Educational and pprofessional development assistance related to position Free on‑site fitness and exercise facility
• Charitable contribution match

Keep reading to learn more about this position!

In this full-time role, you'll review and set up new medical and lost time claims, determine liability and coverage, and investigate claim details to make informed decisions. You'll pay or deny claims, assist team members, claimants and insureds, and provide exceptional customer service, all while ensuring accuracy and fairness.

• High school diploma or equivalent
• Work Comp experience
• 1+ years of customer service and claims experience; experience with analyzing claims and making sound decisions
• Knowledgeable of insurance claims process, medical terminology, and mathematical principles
• Knowledge of company products, services, policies, and procedures;
  Ability to operate office equipment
• Strong oral and written communication skills
• Ability to maintain confidentiality and professionalism;
  Knowledge of general office practices
• Ability to prioritize multiple tasks;
  Insurance‑related courses are a plus!

We're more than just an insurance provider— we're a member-owned organization where safety, service, and stability are our guiding values. Serving cooperative utilities nationwide, we offer P & C (property and casualty) insurance to provide financial protection and actively support our members in managing risk and reducing accidents. What makes Federated unique is our people-centered culture, where employees work closely with members and are empowered to make meaningful impacts in communities across the country.

Our team values collaboration, proactive problem-solving, and a strong sense of purpose, fostering a workplace that prioritizes support and growth. Join us!

Don't wait—apply now and join a company that values your skills and dedication. Our initial application process is quick, easy, and mobile-friendly. Start your journey with Federated Rural Electric Insurance Exchange today!