Operations Manager

Flex Tek is partnered with a national environmental services company to find an Operations Manager in the Central Oklahoma area. This position will oversee daily hauling and transfer operations supporting residential, commercial, roll-off, and municipal customers. The Operations Manager will be responsible for team leadership, route efficiency, customer relationships, and operational performance while driving process improvements and standardizing procedures. This is a hands‑on leadership opportunity with full site responsibility and opportunities for continued growth within an expanding organization.

• Oversee daily hauling and transfer operations across residential, commercial, and roll‑off service lines.
• Lead, coach, and develop drivers, dispatchers, and supervisory personnel, establishing clear expectations and accountability.
• Manage municipal customer relationships, maintaining regular communication with city officials and ensuring contractual service commitments are met.
• Drive route productivity, fleet utilization, cost control, and overall operational efficiency.
• Lead operational improvements, including routing system integration, dispatch development, and standardization of procedures.
• Oversee hiring, performance management, employee development, and adherence to safety and regulatory requirements.
• Identify operational challenges, implement corrective actions, and drive initiatives through completion.

• Previous operations leadership experience within the solid waste industry, preferably in hauling and/or transfer operations.
• Strong understanding of field operations, including routing, dispatch, equipment utilization, and service delivery.
• Demonstrated ability to lead frontline teams, develop supervisors, delegate responsibilities, and drive accountability.
• Experience improving operational processes, increasing efficiency, and implementing standardized procedures.
• Strong interpersonal and communication skills, with the ability to maintain professional relationships with municipal customers and other stakeholders.
• Proven ability to make decisions, resolve operational challenges, and independently manage competing priorities.
• Working knowledge of safety practices and regulatory requirements associated with waste collection and transfer operations.

• Operations leadership experience with a national or regional solid waste and environmental services provider.
• Experience overseeing multiple waste collection service lines, including residential, commercial front-load, and roll‑off.
• Direct involvement in managing municipal service contracts and relationships with city leadership.
• Experience integrating acquired operations, implementing routing technology, or transitioning teams onto standardized operating systems.
• Background developing dispatch teams, improving route performance, and building accountability within field operations.
• Hands‑on, field‑focused leadership position with regular involvement in daily operations and employee oversight.
• Typical management schedule of approximately 6:00 AM–6:00 PM, with flexibility based on operational needs.
• Occasional Saturday coverage may be required for holidays, construction activity, or service demands.
• Regular local travel to municipal customer offices and operational locations as needed.

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law. Applicants who need a reasonable accommodation during the application or interview process may contact the recruiting team.