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Customer Service Rep Customer Success Mgr./ CSM

Customer Service Team Lead — Coaching & Process Impact

Job in Sheboygan, Sheboygan County, Wisconsin, 53082, USA
Listing for: Old Wisconsin Sausage
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading food production company in Sheboygan is seeking a Customer Service Team Lead to oversee team performance and ensure high-quality customer service. Responsibilities include delegating tasks, addressing customer complaints, and developing pricing strategies. The ideal candidate should have an associate's degree and 3-5 years of customer service experience, with proficiency in MS Office and an ERP system. This full-time position involves working collaboratively across departments and ensuring compliance with safety regulations.
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